Data Entry Higher Education
Resume:
Toishia Dockins
M. Ed Higher Education
Long Beach, CA 90630
ad5yuy@r.postjobfree.com
To obtain a registrar position in Higher Education and assist in the efforts and goals of a department or business and manage the day-to-day duties such as record keeping, developing action plans while also utilizing my skills to work well and communicate with students of all different racial, ethnic and social class backgrounds with my ability to import data entry of student records using a specific computer/ admissions system software program and the ability to type 45 wpm.
Work Experience
Academic Affairs Administrator
Chapman University (Dodge College of Film and Media Arts) - Orange, CA December 2022 to June 2023
Worked with Curriculum Director to facilitate academic schedules for all courses, Fall, Summer, and Spring semesters. Answered phone calls and transferred calls to various departments. Managed daily academic schedule using Microsoft Excel spreadsheets, MS Word, and One Note. Worked with College Deans, department chairs and other academic staff including Registrar to schedule block enrollment courses. Compiled reports using PeopleSoft program to include enrollment numbers, registration status and availability of courses.
Collaborated with other staff to develop class scheduling for rooms and dates. Updated Academic Calendar and Curriculog with current program requirements. Registrar/Accreditation and Records Retention Officer Associate Registrar
California Southern University - Costa Mesa, CA
October 2020 to November 2022
My duties as the Registrar/ARRO are comprised in the Office of Registration and Records. I work mostly with learner records and updates regarding student/learner information regarding required reporting, rules and federal regulations as they relate to academic standards, enrollment, student academic records and the overall management of the Registrar Department.
Coordinated a variety of assignments including the distribution of materials for faculty and staff in relation to training and students. I am also responsible for reviewing, processing, and tracking Family Educational Rights and Privacy Act (FERPA) related documentation.
Enforcement and interpretation of university policies, attendance, and contributions to various meetings, which may also require registrar related services. I also work with Ellucian Colleague SIS platform with data entry to update student academic records, enrollment finalization, degree audits, withdrawals, LOA’s, education verifications, in- school deferment forms, NSLDS database enrollment management and NSCH official transcript processing. Worked with our Learner Support Services department with course scheduling and corresponding with our Deans to make sure instructors have the correct courses and workloads. Registrar Clerk
California Southern University - Costa Mesa, CA
July 2020 to Oct. 2021
Worked collaboratively with academic departments such as admissions advisors, transcript evaluators and military program personnel.
Answered emails to questions regarding academic exceptions, appeals, financial documents and learner course updates. I also work within the administrative system by updating learner records with grades, course requests, finalization of enrollment agreements and learner academic records. Processed learner withdrawals and update new learner profiles with transcripts that are conditional or ready for evaluation. I am also responsible for learner transcript accreditation when ready for enrollment. Conducted verification of education and graduation along with submitting graduation applications and updating learner records for final processing of graduation from California Southern University. Property Insurance Underwriter I
Automobile Club of Southern California - Costa Mesa, CA April 2016 to November 2019
Assist with implementing insurance policies within the AAA and California Department of Insurance Guidelines. Achieved 100% product manual knowledge by implementing department of insurance regulations for AAA members. Maintained a filing system for renewal of insurance policies within AAA underwriting guidelines for policy that needed enforcement for compliance within the Department of Insurance regulations. Auto Claims Associate
Automobile Club of Southern California - Long Beach, CA April 2016 to February 2018
Ability to work within insurance claims office environment with heavy inbound and outbound calls. • Excellent customer service skills.
Excellent communication and interpersonal skills. Ability to meet deadlines and delegate assignments to others. Experience with handling a heavy workload with minimal supervision. Proficient with office software Microsoft Word, PowerPoint, Excel. Excellent customer service skills. The ability to answer in bound phone calls and handle while understanding confidential information.
Transfer Credit Evaluator
CSU Long Beach Enrollment Services - Long Beach, CA 2014 to 2015
Assisted Associate Director with evaluating student transcripts. Worked with PeopleSoft program in evaluating student transfer coursework from other community colleges, state universities and private institutions.
Communicated with students about missing coursework to complete their transfer eligibility with emails, phone calls or in person appointments.
Evaluated student coursework with extreme attention to detail to determine student GPA and eligibility by using basic mathematical calculations and PeopleSoft Student Computer Program. Completed data entry work into PeopleSoft computer program using data gathered from student transcripts, files and other resources within the Enrollment Services department. Advised students who need help to maintain satisfactory progress with degree requirements. Reviewed degree audits.
Academic Advisor/Recruiter
California State University, Long Beach - Long Beach, CA August 2010 to May 2013 Worked with students and PeopleSoft program in evaluating student work and transcripts, calculated student GPA for incoming students and transfer students.
Recorded student academic progress and kept record of their graduation requirements in their student file Recorded, advised and recruited an inventory of over 120 students on a caseload. Volunteered for a summer college expedition to northern California colleges and chaperoned over 40 students for a week.
Coordinated workshops for students that covered topics such as college preparation and financial aid budgeting. Developed presentations for prospective incoming students at local area high schools. Worked with staff in local high schools such as counselors and teachers to develop recruitment goals of student to college ratios.
Coordinated recruitment activities to enroll students in college. Assisted associate director with recruitment activities. Advised high school students about higher education procedures and requirements by developing educational plans, General Education guidelines and college application assistance through CSU apply, UC app, and common application, etc. Kept records for Student Service program recruitment goals through MS Excel, Word and PowerPoint programs.
Education
M.ED in Enrollment Management Higher Education
Abilene Christian University
December 2018
Bachelors of Arts degree in Human Development
California State University
August 2013
Associate of Arts degree in Journalism
Long Beach City College
August 2009
Skills
• Academic Advising, recruiting, interpersonal skills, Microsoft word, PowerPoint, excel proficient,
typing speed 45 wpm, admissions systems
proficient. (4 years)
• Experience Working with Students
• Office Administration
• Underwriting
• PeopleSoft
• Mentoring
• Writing Skills
• Tutoring
• English
• Presentation Skills
• Microsoft Excel
• Data Entry
• Administrative Experience
• Customer Service
• Classroom Management
• Research
Microsoft Outlook
Interviewing
Employee Orientation
Word Processing Ellucian Colleague
Canvas
Public Relations
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