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Customer Service Event Coordinator

Location:
Richardson, TX
Posted:
May 26, 2024

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Resume:

Michael Guyette

Bartender/Bar Manager

To find a position that utilizes my strengths from my Customer Service and proven Leadership background. I excel in a team oriented, fast paced environment and know that my strong service experiences will allow me to excel in any position.

Bartender Experience

Education

2017 - Current

Bartender

Legends Hospitality –

AT&T Stadium and Dos XX Pavilion

Ensure Guest Satisfaction and handling any Guest complaints timely and efficiently in a fast paced, teamwork environment (over 100k in attendance at full capacity.)

Responsible for Liquor Inventory, Ordering and Cost Control.

Required to perform Nightly Checkouts and communication of any shift issues to Upper Management.

In charge of Training all New staff members in POS systems and essential job duties.

2020 – 2023

Bartender

Delaware North –

Globe Life Field

Depended on for my adept Personal Customer Service to increase overall satisfaction and revenue.

Proficient with the bar’s beginning and ending reported liquor counts and obligated to send in daily par levels for restocking.

Developed knowledge of Health Inspection requirements while cooperating in per shift, weekly and monthly cleaning duties.

Manager Experience

2017 – 2023

Event Coordinator, Staff Supervisor, Scheduling, and Inventory Manager

Magnolia Beer Garden

Appointed to these positions after only 3 months of bartending.

Commonly the first one to arrive onsite and opening venue as well as last one to leave locking up venue.

Dealings in interviewing/hiring all new staff members, completing their employee files along with their contracts and applications (which I created both.), personalized each Manager’s training based on experience.

Designed opening and closing duties for Management teams at over 10 locations, directly staffed and coordinated all events including but not limited to TABC, Health and Fire Department licensing renewals for both establishment and employees, permits and walk throughs.

Contacting all the suppliers to review purchasing options and contracts thereby streamlining more profitable ordering procedures while increasing a reputable pool of vendor resources for years to come.

2008 – 2010

Combination and Composite Welding

ATI Technical Institute

2002 – 2006

High School

JJ Pearce High School

Skills

10 years of knowledge in the bar industry

Speed and Accuracy

Organization and Cleanliness

Teamwork and Effective Communication

Leadership and Coaching by example

Contact

835 N Zang Blvd.

Dallas, Tx 75208

469-***-****

ad5yud@r.postjobfree.com



Contact this candidate