Customer Service Administrative Support
Resume:
Tyleia J.
Williams
Macon, GA *****
W: *******.********@*****.**
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Skills
• Microsoft Office 360 Suite
• Google Suite
POS (Point of Sale Systems)
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• RF Guns
• Time Management
• Team Building
• Administrative Support
• Customer Service
• Excellent Communication
Professional Summary
A current graduate student working towards a master's degree in business administration and seeking an opportunity to begin my career. I am a dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. I will identify and quickly close any knowledge gaps to offer immense value to my employer and team.
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Experience
Scholastic Book Fairs Cartersville, GA
January 2024 - Current
Shippable Fairs Warehouse Packer
Supported shipping operations, assembling boxes and containers in advance for ease of use.
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• Kept inventory accurate by performing counts on schedule.
• Minimized errors by verifying orders and labels prior to shipment. Home Depot Gainesville, GA
December 2022 - May 2023
Freight Associate
Efficiently and safely loaded and unloaded freight, utilizing proper equipment, and following established safety protocols
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Assisted in inventory control by counting and documenting received merchandise and verifying accuracy against shipping documents
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Worked closely with team members to complete tasks on time, ensuring a smooth flow of goods from delivery to storage.
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Blue Chip 5 Star Sports Atlanta, GA
September 2021 - Current
Operations Assistant
Provided administrative support to the operations manager to ensure a smooth day-to-day operation, including effectively communicating with clients or paying necessary individuals
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• Provided help when improving necessary processes or procedures
• Monitored and managed inventory levels by tracking stock counts or orders Demonstrated strong problem-solving skills to resolve issues promptly without the help of a manager.
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Walmart Macon, GA
December 2019 - August 2023
Cashier
Provided exceptional customer service by assisting and greeting customers when needed
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• Accurately handle all transactions via cash registers and POS systems Effectively communicate with all customers to answer customer inquiries, issues, and complaints
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Collaborate with other team members to ensure all operations are efficient including assisting with inventory, restocking shelves, and assisting management when needed.
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Education
May 2024
Master of Business Administration (M.B.A.) - Business Reinhardt University, Waleska, GA
May 2023
Bachelor of Arts (B.A.) - Marketing
Brenau University, Gainesville, GA.
May 2018
High School
Central High School, Macon, GA.
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