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Customer Service Administrative Support

Location:
Gainesville, GA
Posted:
May 26, 2024

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Resume:

Tyleia J.

Williams

Macon, GA *****

470-***-****

W: ad5yth@r.postjobfree.com

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Skills

• Microsoft Office 360 Suite

• Google Suite

POS (Point of Sale Systems)

• RF Guns

• Time Management

• Team Building

• Administrative Support

• Customer Service

• Excellent Communication

Professional Summary

A current graduate student working towards a master's degree in business administration and seeking an opportunity to begin my career. I am a dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. I will identify and quickly close any knowledge gaps to offer immense value to my employer and team.

.

Experience

Scholastic Book Fairs Cartersville, GA

January 2024 - Current

Shippable Fairs Warehouse Packer

Supported shipping operations, assembling boxes and containers in advance for ease of use.

• Kept inventory accurate by performing counts on schedule.

• Minimized errors by verifying orders and labels prior to shipment. Home Depot Gainesville, GA

December 2022 - May 2023

Freight Associate

Efficiently and safely loaded and unloaded freight, utilizing proper equipment, and following established safety protocols

Assisted in inventory control by counting and documenting received merchandise and verifying accuracy against shipping documents

Worked closely with team members to complete tasks on time, ensuring a smooth flow of goods from delivery to storage.

Blue Chip 5 Star Sports Atlanta, GA

September 2021 - Current

Operations Assistant

Provided administrative support to the operations manager to ensure a smooth day-to-day operation, including effectively communicating with clients or paying necessary individuals

• Provided help when improving necessary processes or procedures

• Monitored and managed inventory levels by tracking stock counts or orders Demonstrated strong problem-solving skills to resolve issues promptly without the help of a manager.

Walmart Macon, GA

December 2019 - August 2023

Cashier

Provided exceptional customer service by assisting and greeting customers when needed

• Accurately handle all transactions via cash registers and POS systems Effectively communicate with all customers to answer customer inquiries, issues, and complaints

Collaborate with other team members to ensure all operations are efficient including assisting with inventory, restocking shelves, and assisting management when needed.

Education

May 2024

Master of Business Administration (M.B.A.) - Business Reinhardt University, Waleska, GA

May 2023

Bachelor of Arts (B.A.) - Marketing

Brenau University, Gainesville, GA.

May 2018

High School

Central High School, Macon, GA.



Contact this candidate