Program / Project Mgr
Resume:
Glen Giancola
ad5ymc@r.postjobfree.com
ScrumMaster SAFe SPC
Life-Cycle Product Management
Managed infrastructure projects, in a program manager or project manager role.
Lead and directed major projects, either as head of the owner's team or as the lead, with experience in project management across vendors and departments.
My experience covers the full project lifecycle, from the initial concept and detailed design phases through procurement, development, and production deployment.
Deep understanding and practical knowledge of critical project delivery aspects.
Notable:
12 years managing large enterprise programs and departments.
Experience in: Healthcare Supply Chain, Large Clinical Implementations, Research & Development, deployment automation and standardization.
Successfully led a global deployment of the Hospital Web platform for Bioreference Laboratory Inc.
Key client engagements included but not limited to: Ascension Health, Trinity Health, Kaiser Permanente, Dignity Health, Adventist Health Systems, Sutter Health, Northwell, Health, Department of Defence DOD, Biotech, Pharmaceutical, National Hospital Chains and Laboratory global companies.
Professional Experience
EZ Nerd Inc (Nevada-remote) Dec 2023 to Apr 2024
Program Manager
(Cyber Security, Business Continuity, Application and Platform Virtualization, Cloud Architecture, Server Farms)
Zscaler hybrid cloud delivery strategy including moving on-prem compute and storage resources to Azure and Colocation provider to increase uptime with possible regional disaster issues impacting power and cooling.
Reduced expenses by not needing on-prem datacentre, costly MPLS circuit, less space, work from home. Micro channels provide granular access to user resources versus wide open VPN.
Scope packaging saved an average of 17% per account in development hours by utilizing Scrum and prioritizing the backlog for value through MVPs including vendor headcount and contracting strategy.
Value engineering by implemented (Jira, Confluence, ADO- Azure Dev Ops) Kanban boards to visualize potential bottlenecks and proactively adapt to changes in throughput leveraging ways of working (integrated teams, co-location...)
De-risked excellence through effective project release status updates to stakeholders, facilitating and increased stakeholder alignment.
BEIS.com (contract) Dec 2022 to Dec 2023
Program Manager
Analysed quality in well-defined AC (acceptance criteria) for Epics and Features to unlock higher levels of understanding in team’s user story creation and release planning goals (capturing voice of the business better speeding up delivery execution and value creation).
Monitored and ensured quality activities that involved dedicated QC testers to reduce rework 70% achieving predictability at a previously unforeseen level.
Collaborated to integrate project management standards, integration tactics as well as the coordination of all internal and external resources required to deliver success.
Provided timely and concise communications to functional leadership regarding project status and pending issues; analyses processes and made changes optimizing resources and predicable product delivery.
Developed project plans / roadmaps based on OKR (Objectives and Key Results) provided by the Portfolio Management owners. Shaped consensus among multiple process leads relative to project scope, task execution, staffing and issue resolution.
Chevron (contract) Dec 2020 to Dec 2022
Sr Project Manager
Held solution demos from vendor to elicit business alignment on evolving value initiatives, then mapped them into a visual timeline ‘Kanban Style’ to create a map to drive progress and provide working guardrails.
Had the business communicate monthly situation statements and a needs assessment to enhance satisfaction and value realization.
Sketched out current processes then worked collaboratively to better identify and define needs to maintain execution expertise required to predictably achieve cost and timeline objectives.
Knowledgeable in the use of data analytics to identify and measure process improvement results.
Novartis Pharmaceuticals Corporation Apr 2020 to Dec 2020
Agile Project Manager
Contractor through INSYS / Luxoft
Successfully managed a business critical and high visibility initiatives (handheld scanners, QR code printers, training development).
Instituted functional flow diagrams which showed interactions and high-level processes to target valuable workshops speeding up the teams understanding and delivery.
Leveraged cross functional diagrams which gave additional clarity to lower-level business flows and unveiled critical trigger events increasing delivery predictability.
Managed Flowchart process maps (KRAC keep, remove, add, change) which kept the team focused and pre-emptively avoided risks and delays.
Regeneron, (Tarrytown, NY) Aug 2018 to Mar 2020
Sr Project Manager
Bio Registry Platform (Centralized repository of biological knowledge domains, registering all plasmids and produced proteins and storing information on Plasmids, Proteins, Antibodies, T-Cell receptor variable domains)
Managed deliveries for all aspects of system capability strategy, delivery, and services. Such as, but not limited to, providing an enhanced search engine improving ease of use for end users querying and reporting data (sequence similarity and logic statements)
Responsible for understanding business strategies, aligning system capabilities to those strategies, and delivering technology capabilities that deliver value. (Saving time and improving the process for finding data)
Guided and facilitated teams to plan and execute the program goals. Coordinated and drove strategy to completion across various developmental phases within scope, timelines, and budget. (Search redesign, enhance UX, and search capabilities - more accurate and detailed functionality)
Aligned systems and strategies with business goals and objectives to ensure business outcomes are realized (engineered a more efficient and simpler way to support the work for an enhanced architectural runway improving ease of use for the technical team to better and more quickly support the scientists)
BiSpecific Platform (Data Management and Data Analytics, performing a variety of immune-oncology in vivo assays)
Provided leadership for the development and implementation of automating the capture of raw data from wireless instruments (scales, callipers, scanners) and the calculation and capture of results.
Oversaw the relationship with the business owners and key stakeholders to develop project scope, goals, deliverables, and timing (reducing time spent acquiring data, reduce errors from the elimination of transcribing data from paper to Excel)
Provided strategic and operational leadership to program goals (structuring the data and enabling advanced data analytics by querying across multiple assays based on samples and animal models)
Expert at problem solving and risk identification (leveraging greater insights into the performance of potential BiSpecific modalities)
Forseti Platform (Supporting the Therapeutic Proteins group that performs several assays on Antibodies winnowing down the initial set of thousands to a few drug candidates through tracking data from machine file outputs, aggregating all assay data)
Accountable for ensuring that automation workflows delivered expected business value (Integration of automation workflows with data workflows from hybridomas and primary screening assays, including liquid handlers with plate washers)
Provided strategic and operational management leadership, influencing project teams to ensure increased demand for screening campaigns were met. Drove increased throughput through plate automation reducing personnel from 3 to 1 for individual primary screens each week.
EZNerd Inc. (Englewood Cliffs, NJ) Aug 2017 to Aug 2018
Project Manager
(Cyber Security, Business Continuity, Application and Platform Virtualization, Cloud Architecture, Server Farms)
Expertly managed solutions and services delivered as outlined by expected business value (introduced value stream mapping leveraging increased insight into shared services and systems team to reduce dependency over across teams and departments).
Promote opportunities for applying technology to business problems, champion introduction of process improvements (created a DevOps Continuous integration pipeline reducing time to deliver by 22%)
Bring awareness of new technology and products to the business, supporting business reengineering as needed (implemented white boards (information and transparency radiators) which extended confidence levels of planned work increasing delivery predictability by 19%)
Bioreference Laboratories Inc. (Elmwood Park NJ) May 2016 to Aug 2017
Project Manager
Worked skilfully and extensively with various cross-functional projects and teams (implemented and standardized best practices across all functional areas).
Demonstrated creative what-if analysis, to elicit requirements and uncover needs more thoroughly and sooner.
Created templates and tools to streamline delivery efficiency and adaptability to changing requirements.
Bridged communications between the development team and the senior stakeholders.
Provided needs assessment, release planning, use case analysis, UAT validation, as well as design analysis and system modelling to predict development requirements and timeline estimates more accurately.
Dedicated to help the teams perform at their highest level (relentless improvement), dependably working with subject matter experts, ensuring the highest value based prioritized product backlog.
Professional Certifications:
PMP (Project Management Professional)
PMI-ACP (Agile Certified PM)
SAFe SPC (SAFe Program Consultant - lead, transformation, coach, build a continuous delivery pipeline)
SAFe RTE (SAFe Release Train Engineer - leader and coach, effectively plan and execute)
SAFe POPM (SAFe Product Manager - Economic prioritization, Epics, capabilities, features, use cases)
SAFe SA (SAFe Agilist - Leading a Lean Agile change initiative to develop a mindset)
SAFe SSM (SAFe Scrum Master - Facilitate team and program level events for successful execution)
SAFe SASM (SAFe Advanced Scrum Master - Program execution focused, scalable engineering, APMO practices, facilitate cross team interactions, relentless improvement)
Continuing Education:
William Paterson University, Wayne NJ Project Management Professional 2018
Agile Coaching Certified 2018
Chief Scrum Master Certified 2018
PMI - Project Management Institute Project Management Professional 2018
The Complete Agile Leader 2018
New York Business Institute, New York NY
Network and Server Administration
Rutgers University, New Brunswick NJ
B.A., Economics, concentration statistics
Anthem Institute, Jersey City NJ
Web Development / Business Programming
United States Army, Lawrenceville NJ Finance Specialist, 73 Charlie MOS
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