Sarah Green
Hampton, VA **666
ad5ykn@r.postjobfree.com
Summary
I am a hardworking U.S. Navy Veteran with good people skills. If given the opportunity to join your team, I will be able to provide excellent customer service and outstanding work ethic. My desire to learn new things and to make people happy has driven me to be a great person and an even better employee.
Education
December 2018 -June 2020
Brooklyn Academy of Science and The Environment -Class of 2020 Graduate
● Top 10% in my class
● Advanced Regents Diploma Recipient
Skills
● Outstanding people skills
● Hardworking
● Organizational Skills
● Excellent communication abilities
● Dependable
Experience
December 2018 - October 2019
Prospect Park Alliance, Brooklyn, NY 11225- PYR (Park Youth Representative)
● Evaluate customers’ needs and provide service options to meet their requirements.
● Greeted customers and offered them assistance where possible.
● Informed customers about current promotions and sales, encouraging them to take advantage.
● Acknowledged customer issues and resolved their problems quickly and efficiently.
● Assisted clients in understanding their available options and helped them select the right service plans for their needs.
December 2019 - November 2020
2
Walgreens, Brooklyn, NY 11234
● Customer Service
● Photo Technician
● Store Cleaning
● Product organization
● Stockroom organization
● Restocking/resetting shelves daily
● Shift Lead/ shift manager
October 2020 - January 2021
Apple Tech Support, Fort Lauderdale, FL 33311
● Over the phone technical support
● Solving iOS, IPad OS, and MacOS issues
● One on one calls with Apple customers daily
● Making repair appointments
● Setting up mail in/ express replacement repairs for various devices.
● Team Lead; Supervisor role 5-10 subordinates that I assist with various calls. April 2021 - April 2024
United States Navy, Norfolk, VA 23511
● Active Duty Navy Sailor
● Rated PS3
● Personnel specialist, 3rd class Petty Officer