Case Management Retail Sales

Jennifer_Hutson

**** ******* **** ** ** • Acworth, GA 30101 770 • 630 • 7542 ************@***.*** Objective

To obtain a front ofϐice / patient intake / ofϐice management role with a quality employer in a professional environment.

Experience

PRIMARY COUNSELOR / RESIDENTIAL MANAGER MARR / RIGHT SIDE UP SEPTEMBER 2022 – PRESENT

· Developed master treatment plans

· Case management duties (communication with family, law enforcement and attorneys, health care professionals, after care planning)

· Facilitated group meetings, assisted clients in developing coping skills and relapse prevention strategies

· Provide counseling and support to individuals struggling with addiction RESIDENTIAL MANAGER HOPE HOMES JANUARY 2021 – SEPTEMBER 2022

· Provide crisis intervention to patients

· Case management duties (communication with family, law enforcement and attorneys, health care professionals, after care planning)

· Facilitated group meetings

· Handled admissions, onboarding, verifying insurance coverage, answered questions regarding facility treatment costs and expected timeline

SALON MANAGER / STYLIST REGIS CORPORATION DECEMBER 2017 –DECEMBER 2019

· Consistently met corporate sales goals, and kept salon ranked in the top 25% of 9 salons in territory

· Highest retail sales of all associates in the salon, consistently representing 40%+ of total retail sales

· Oversight of faculty operations, including recruiting and training new employees

· Managing of employees scheduling and performance

· Maintaining customer service relationships and handling all client needs, complaints, and resolutions OWNER / STYLIST SHEAR TALENT HAIR STUDIO SEPTEMBER 2009 – DECEMBER 2017

· Self-employed hair salon stylist

· Managed all aspects of salon services, business ownership, tenant relations, and regulatory requirements

· Built client relationships and a thriving customer base of repeat and referral business Education

CAC1 2023 - PRESENT Georgia Addiction Counselors Association MASTER COSMETOLOGIST 2003 - 2023

CPR Certiϐied 2023 - PRESENT American Red Cross BROWARD COMMUNITY COLLEGE 1989 – 1991 Major: Psychology

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