Front Desk Direct Support

Victoria High

Lumberton, MS

Work Experience

Hotel Front Desk Clerk

Holiday Inn Express - Hattiesburg, MS

April 2024 to Present

Making reservations, check in and check out guests, assisting guests with various needs, guiding guests to local restaurants and events.

Direct Support Professional

Compassionate Hearts - Wiggins, MS

February 2024 to April 2024

Assist client with personal hygiene tasks. Administer medication according to prescribed schedules and document any changes or concerns. Provide companionship and emotional support. Assist with light housekeeping duties, meal preparation, laundry. Monitor vital signs and documentation notes. Owner/manager/coordinator

Southern Celebrations - Purvis, MS

June 2001 to March 2020

catering, events planning, hiring waitstaff, officials, entertainment and other talent, accounts receivable and payable, marketing

Service Technician

Carhartt - Hanson, KY

August 2019 to October 2019

auditing orders with mistakes and correcting orders before package leaves Direct Support Professional

Edthis Lee - Wiggins, MS

August 2001 to October 2011

Supported resident with mobility and transfers. Monitored vital signs and reported changes in health status to nursing staff. Assisted with grooming and dressing. Assisted with light housekeeping duties. Provided companionship. Assisted with recreational activities and encouraged social engagement. Collaborated with family members to ensure care plans were followed. Personal Assistant/Companion

Dorothy Fairchild - Crystal Springs, MS

April 1996 to May 2005

Assisted client with cooking, laundry, and tidying living areas. Assisted client with personal hygiene tasks, including bathing, grooming and dressing. Provided companionship and emotional support to client and clients family, fostering a sense of trust and well-being. Transported client to appointments, shopping and errands.

Education

High school diploma

Lumberton High School - Lumberton, MS

August 1986 to June 1990

Skills

• Event Planning

• Troubleshooting

• Empathy

• Management

• Home care

• Senior care

• Medication administration

• Meal preparation

• Cooking

• Vital signs

• Assisted living

• Laundry

• Cleaning Experience

• Caregiving

• Personal Assistant Experience

• Dementia Care

• Office Management

• Microsoft Word

• Memory Care

• Medical Records

• Patient care

• First aid

• Resident's rights

• Working with people with disabilities

• Communication skills

• Customer service

• POS

• Cash handling

• Microsoft Office

• Computer skills

• Cash register

• Retail sales

• Merchandising

• Planograms

• Pricing

• Pricing

• Planograms

• Data entry

• Accounting

• Typing

• QuickBooks

• General ledger reconciliation

• Debits & credits

• General ledger accounting

• Marketing

• Time management

• Writing skills

• English

• Manufacturing

• Basic math

• Hotel experience

• Childcare

• Working with people with developmental disabilities

• Microsoft Excel

• Microsoft Outlook

• Office experience

• Windows

• Organizational skills

• Hospitality

• Clerical experience

• Multi-line phone systems

• Phone etiquette

• Proofreading

• Inventory control

• Inventory management

• Guest relations

• Supervising experience

• Cleaning

• Kitchen experience

• Restaurant experience

• Leadership

• Sanitation

• Food service

• Café

• Coffee experience

• Barista experience

Certifications and Licenses

Driver's License

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