Customer Service Medical Assistant

Lori Blake

Citrus Heights, CA ***** 559-***-**** ad5ybt@r.postjobfree.com

Summary

Currently, I am a Part time Courier delivering prescription medications, with a working knowledge of local routes. Calm and focused under pressure. I am dependable, efficient, and accurate, to meet deadlines and the patients expectations.

I am also a Caregiver for a couple. One has COPD, the other with Alzheimer's and diabetes. I am cooking, cleaning, showering. Driving to appointments and helping with the day to day activities. Detail oriented and focused on helping where I am needed. Having my medical assisting skills is definitely helping me with this position. Skills

Schedule Adherence

Working Independently

Reliable Transportation

Attention to Detail

Delivery and Pickup

Time Management

Clean Motor Vehicle Report/ Driving record

Good Work Ethic

Customer Service

Verbal and Written Communication

HIPAA Compliance

Computer Skills

First Aid/CPR

Wound care

Geriatric care

Mobility Assistance

Special Needs Care

Personal Hygiene Assistance

Meal Preparation

Respectful and Compassionate

Experience

CAREGIVER, SPECIAL NEEDS 04/2023 - Current

Tommy Robbins - Fair Oaks, CA

Supported bathing, dressing and personal care needs. Maintained clean and well-organized environment for client happiness and safety. Laundered clothing and bedding to prevent infection. Improved patient outlook and daily living through compassionate care. DELIVERY COURIER 11/2022 - Current

PCLS - Citrus Heights, CA

Delivered and picked up medications to and from hospitals and other medical facilities, and Pharmacy's. Followed a suggested route to and from these businesses. Part-time

MEDICAL ASSISTANT 09/2018 - 08/2020

Aegis Treatment Center - Fresno, CA

Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Measured vital signs and took medical histories to prepare patients for examination. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Cleaned and maintained medical equipment following procedures and standards. Responded to patient callbacks.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Assessed, documented and monitored vital signs for patients within outpatient setting. Conducted insurance verification and pre-certification and pre-authorization functions. Incorporated outside records into charts and EHR.

Followed principles of COVID19, asepsis and infection control to meet patient safety guidelines. Educated patients about medications, procedures and physician's instructions. Education and Training

Kaplan College, Fresno, CA - Fresno, CA

Medical Assisting, 06/2016

Hobbies: Writing children books, Reading, walking, and camping I have written several children's books, 5 to be exact. I haven't had them published as of yet, just fine tuning them. I love to read, mostly feel good books, but time travel is one I love also. I walk at least 3 times per week.

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