Post Job Free
Sign in

Customer Service 2Nd Shift

Mundelein, IL
May 27, 2024

Contact this candidate


Dmitriy Konovalov

Mundelein, IL


Fly Plumbing / Accounting/Office Management JAN 2015 - FEB 2023, Mundelein, IL

● Managed technicians/office staff to work together and follow protocol.

● Evaluated company workflow and identified opportunities for change and growth.

● Executed rebrand for local family-owned plumbing business, including staff hiring, new website, implementing new jobs/roles to staff and re-focused approach to customer service.

● Boosted work and customer outreach by establishing new B2B contracts amongst property owners/warranty companies in the area.

● Constructed a new office environment to establish self reliant staff that could regulate technicians and scheduling.

● Handled accounting in multiple aspects including payroll, AP/AR, Invoicing, equipment/bill payments and management.

DEEPWOODS Jewelry / Marketing Director MARCH 2019 - JULY 2020, CHICAGO, IL (REMOTE)

● Worked amongst a team of designers to create effective company branding, including logos, responsive web design, and well drafted marketing campaigns.

● Employed design fundamentals when selecting typography, composition, layout and color in design work.

● Worked with product experts to develop e-commerce retail outlet utilizing the WooCommerce plugin for Wordpress.

● Allocated jewelry vendors based on product & service prices to match company budget Sedgebrook Nursing Home / Host/Server MAY 2012 - MARCH 2013, Lincolnshire, IL

● Worked as food prep, host, and server for senior residents Maggiano’s/Dennys /Server

● Worked as host, and server

Limited Brands Retail / Backstock MAY 2013 - APRIL 2014, Vernon Hills, IL

● Worked as backstock associate prior to leaving for school. EVENT EXPERIENCE

RushPresents / Event Organization/Marketing

(JUNE 2016 - APRIL 2020)

● Planned events for corporate, private, and public companies

● Coordinated DJ schedule and remained onsite with prepared music to fill in empty lineup slots

● Communicated with security to ensure no weak points in crowd control, occasionally worked as temporary security if short staffed

● Acted as doorman to enforce strict dress code and guest list

● Managed staff payroll

● Ensured sound setups were properly constructed prior to events and courteously cleaned up at end of event

Franco Productions / Client Acquisition/Podcast Editing

(AUGUST 2020 - FEB 2022)

● Acted as a runner/assistant while on set for filming movies/television series

● Recorded/edited/mastered one of the top 10 ranking podcasts on Spotify & Apple Podcasts

● Worked directly with high ranking clients within the entertainment industry to ensure scheduling/script/hardware was in working order

● Constructed well written scripts for multiple cast members and writers

● Constantly lead client solicitation for collaborations and partnerships (B2B)

● Maintained good standing with publishing and recording companies to ensure quality upkeep regarding releases


Vernon Hills High School / Diploma 2010-2014, IL

College Of Lake County (BIO)

2014-2020, IL

Contact this candidate