Security Guard Customer Service

Deborah Randolph

***- *** -****/ad5y87@r.postjobfree.com

New York, NY 10039

SUMMARY OF QUALIFICATIONS

• Eight Hour Pre-Assignment Training Course for Security Guards Certification

• Sixteen Hour On-the-Job Training Course for Security Guards Certification

• FDNY Fire Guard Certificates of Fitness

o F-01: Citywide Fire Guard for Impairment

o F-02: Citywide Fire Guard for Homeless Shelters

o F-03: Indoor Place of Assembly Safety Personnel

o F-04: Temporary Indoor/Outdoor Place of Assembly Safety Personnel

• First Aid, CPR and AED Certified

• OSHA 30-Hour Construction Industry Certification

• TWIC Card

• Computer Skills

• NYS Security Guard License

• Customer Service Skills

SECURITY AND CUSTOMER SERVICE EXPERIENCE

• Responsible for accepting assignments at residential, corporate, construction sites, shelters, retail, and museums.

• Monitor closed circuit TV systems.

• Foot patrols of premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

• Taking notes in the logbook of hourly activities

• Write report of activities and irregularities, such as unauthorized persons, theft, and property damages. • Answer alarms and investigate disturbances.

• Call police and fire departments in case of emergencies.

PROFESSIONAL EXPERIENCE

Excel Global Security, New York, NY August 2020 to March 2021 Security Guard

MG Security Services, New York, NY August 2019 to February 2020 Security Guard

Custom Protective Services, New York, NY April 2015 to April 2017 Security Guard

Peace Security, Queens, NY November 2012 to January 2015 Security Guard

EDUCATION

Bay Ridge High School, Brooklyn, NY

High School Diploma

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