Customer Service Representative
Resume:
ROBIN MCCARTHY
Camillus, NY *****
ad5xz0@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Maximus - Riverview, FL
November 2022 to February 2024
Handle consumer calls
Helped consumers apply for marketplace insurance and the premium tax credit Assistant Manager
Circle K - Bushnell, FL
April 2022 to November 2022
Run register
Preform end of day
Handle customer complaints
Shift Leader
Love's Travel Stops & Country Stores - Bushnell, FL January 2020 to April 2022
Shift Leader. Ran gas and diesel customers. Stocked store. Work deli area. Handled up to $3500 IN currency. Handle customer complains
Cashier/Customer Service
7-11 Incorporated - Melbourne, FL
September 2019 to January 2020
Cashier.
Taco Bell Crew Member
Taco Bell - Melbourne, FL
April 2019 to August 2019
Back of house. Preparing food. Run fryer
Customer Service
The Bunnery - Saint Augustine, FL
March 2018 to March 2019
Waited customers, Dishwasher, prep cook
Cashier
McDonald's - Saint Augustine, FL
January 2018 to March 2018
Cashed out customers pulled orders
Billing Clerk
ARC of the St John's - Saint Augustine, FL
August 2016 to September 2017
Entered clients bills, receipts, and deposit into Excel file. Tracked all items relating to clients. Scanned all medical, social security, and miscellaneous documents into clients file. Assisted with paying expenses for clients
Account collection I
PharMerica - Tampa, FL
December 2003 to May 2009
Processed Medicaid, Medicare, private and insurance payment. Researched patient data for correct reporting. Handle special projects
Education
Associate in Accounting
Central city business institution - Syracuse, NY
December 1988 to June 1990
High school diploma in Accounting
Geroge w fowler high school - Syracuse, NY
September 1982 to June 1986
Skills
• Microsoft office, Excel, Microsoft Word, PeopleSoft (10+ years)
• General Ledger Accounting
• Accounting (10+ years)
• Accounts Payable (10+ years)
• Bank Reconciliation (1 year)
• Account Reconciliation (10+ years)
• Accounts Receivable (10+ years)
• Auditing (1 year)
• QuickBooks (1 year)
• Communication skills
• Math
• Microsoft Office (10+ years)
• Organizational skills (10+ years)
• General ledger reconciliation
• Customer service
• Microsoft Excel
• Accounting software
• Front desk
• Cash register
• Cash handling
• Non-profit accounting
• Data entry
• Typing
• Phone etiquette
• Computer skills
• Microsoft Word
• Microsoft Outlook
• Data entry
Assessments
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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