Customer Service Mechanical Assembler
Resume:
James Lebovitz
Entrepreneur
Pittsfield, MA *****
***********@*****.***
I have 26 Years of Automotive Experience in Management, Business skills,Teaching, and fixing cars and trucks. I have ASE certification in Brakes and Electrical Systems, an A.A.S. Degree in Automotive Technology, A certificate from N.Y.I.T. BOCES in Automotive/Welding. I have taught various grads from Technical Programs ways of how to work in a shop plus various mechanical techniques of car servicing. Willing to relocate to: Albany, NY - Springfield, MA Authorized to work in the US for any employer
Work Experience
Tool Distributor
Matco Tools - Pittsfield, MA
June 2022 to Present
Business Entrepreneur, involved in mobile tool sales Unemployed
Contract - Pittsfield, MA
May 2021 to April 2022
I was looking for self employment opportunities in the Pittsfield area. Found Matco tools to be the best fit. Went for 2 months of training
Mechanical Assembler
CRRC MA - Springfield, MA
September 2020 to May 2021
Built trains
Sheet Metal Worker
Ducommun AeroStructures - Coxsackie, NY
May 2016 to August 2020
Done laser and water jets, hot sizing and sprayed airplane parts Manager
Meineke Care Care Center - Enfield, CT
July 2015 to December 2015
Management of staff and store operations
Service Writer
Canaan Automotive - Canaan, CT
August 2014 to June 2015
Responsibilities
I sold estimates to customers on repairs that were needed Accomplishments
Sales went up
Skills Used
Excellent sales skills
Assistant Manager
Monro Muffler and Brake - New Milford, CT
October 2011 to August 2014
Responsibilities
I helped the Manager run the shop out front with closeouts, customer service, parts and supplies ordering, returns, employee write-ups and disciplinary action. Helped technicians with work flow in the shop. Accomplishments
I taught technicians at various skill levels how to pipe bend, weld, the proper ways of torching. Skills Used
Managerial Skills, Automotive skills.
Service Manager
Mavis Discount Tire - New Milford, CT
April 2004 to September 2011
Responsibilities
I ran Location, supervised 5 Technicians, bookkeeper, closeouts, parts ordering, returns, customer service.
Accomplishments
During the year 2008 to 2010 increase sales of $350.000 for the year Skills Used
Managerial and Mechanical skills
Education
Vocational in Automotive/Welding
New York Institute of Technology - Central Islip, NY 1996 to 1998
Associates in Applied Science in Automotive Technology Northern Virginia Community College - Alexandria, VA 1990 to 1994
Skills
• Automotive and Managerial Skills (10+ years)
• Auto Service Management (10+ years)
• Dealership experience (2 years)
• Retail sales (10+ years)
• Sales (10+ years)
• Brake Repair (10+ years)
• Automotive Repair (10+ years)
• Suspension (10+ years)
• Mechanic Experience (10+ years)
• Automotive Diagnostics (2 years)
• Mechanical Knowledge (10+ years)
• Alignment (10+ years)
• Electrical Experience (1 year)
• Blueprint Reading (5 years)
• Tire Service (10+ years)
• Vehicle Maintenance (10+ years)
• Oil Change (10+ years)
• Service Technician Experience (10+ years)
• Pricing (10+ years)
• Management (10+ years)
• Supervising Experience (10+ years)
• Auto Estimating (10+ years)
• Manufacturing (5 years)
• CNC laser cutting (2 years)
• Forklift (1 year)
• Problem management (10+ years)
• Mechanical knowledge (10+ years)
• Packaging (2 years)
• Organizational skills (10+ years)
• Blueprint reading (5 years)
• Basic math (10+ years)
• Industrial equipment (5 years)
• Tooling (1 year)
• Plumbing (1 year)
• Precision measuring instruments (10+ years)
• Sales Management (10+ years)
• Calipers (5 years)
• Micrometer (10+ years)
• Equipment Repair (5 years)
• Welding (10+ years)
• Cash register (10+ years)
Certifications and Licenses
Driver's License
Air Conditioning Certification
May 1990 to Present
A/C recovery recycling certification for R134
Assessments
Work style: Reliability — Completed
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Business math — Proficient
April 2024
Using basic math to solve problems in a business context Full results: Proficient
Mechanical knowledge — Completed
March 2024
Understanding and applying mechanical concepts and processes Full results: Completed
Customer focus & orientation — Completed
January 2022
Responding to customer situations with sensitivity Full results: Completed
Basic maintenance and repair — Proficient
March 2024
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Sales skills — Proficient
March 2024
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
May 2024
Identifying and resolving common customer issues
Full results: Proficient
Manufacturing fit — Completed
March 2024
Measures the traits that are important for success in manufacturing roles Full results: Completed
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Diesel engine repair — Proficient
May 2024
Diagnosing and repairing diesel engines, and understanding the tools used in this setting Full results: Proficient
Work style: Reliability — Completed
April 2024
Tendency to be reliable, dependable, and accountable at work Full results: Completed
Workplace safety — Proficient
April 2024
Using safe practices at work
Full results: Proficient
Automotive maintenance — Proficient
April 2024
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
Manufacturing skills — Proficient
April 2024
Monitoring systems, reading schematics, and using tools that are commonly found in a manufacturing setting
Full results: Proficient
Attention to detail — Completed
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Publications
Undercar Digest
August 1999
I was in the front page article with my old mentor(Muffler Shop owner) his son and coworker describing networking between the shop and local school programs
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