Customer Service Staff

Marta Hvozdianska

Chicago, IL *****

ad5xum@r.postjobfree.com

+1-469-***-****

Employment history

Jul, 2023 – present Hostess Roka Akor – Chicago Chicago

• Provided friendly and courteous customer service to guests

• Managed seaBng wait Bmes

• Using OpenTable

• Answered phones, took reservaBons, and answered customer inquiries in a friendly and professional manner

December 2021 Lawyer's Assistant Law Company "Profi Tender" Lviv, Ukraine to March 2022

• analysis of tender documentaBon;

• preparaBon for 10 tenders and preparaBon 5 tenders proposal for parBcipaBon in tenders;

• draQs of 5 procurement contracts;

• parBcipaBon in aucBons

June 2020 Hostess Lviv Croissant Lviv, Ukraine

to March 2021

• Providing high-quality and friendly service to all guests

• Perfect knowledge of the cuisine and beverage menu

• Making guests feel welcome and creaBng a posiBve experience

• Maintaining accurate billing and payment records

• Observing all food safety, licensing, and health and safety policies

• Following direcBons from Team Leaders and supporBng other Team Members EducaBon

Educa3on

July 2023 to Present LLM in Law Chicago-Kent College of Law Chicago, IL 2021 – 2022 LLM in Law Lviv NaBonal University Lviv, Ukraine 2017 – 2022 LLB in Law Lviv NaBonal University Lviv, Ukraine Skills

• Serving Experience

• Restaurant Experience

• Social Skills

• Ability to Work in a Team

Languages

• Ukrainian - Fluent

• Russian – C2

• English – B2

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