Customer Service Inventory Management
Resume:
PROFILE SUMMARY
Devoted, motivated and licensed pharmacist with successful years of experience in pharmacy operations, compliance issues, inventory management, and patient consultations. Outstanding interpersonal skills with a track record of establishing positive relationships with customers, pharmaceutical representatives, medical professionals, and insurance providers. Demonstrate excellent clinical skills to satisfy the needs of patients and analyze, interpret, and relate medical data accurately. Extensive experience in multiple pharmacy settings with a track record of initiating projects and services to improve community health. A dedicated team player committed to delivering quality healthcare services while adhering to ethical and legal standards. Dedicated to providing quality patient care and fast and accurate medication dispensing. Demonstrates the highest level of integrity, honesty, quality, and commitment to excellent service.
CORE COMPETENCIES
• Medication Therapy Management
• Drug Interactions
• Drug Compounding
• Patient Counseling
• Medication Dispensing
• Relationship Management
• Patient Safety
• Prescription Processing
• Evidence-based Practice
• Health Informatics
• Operations Leadership
• Excellent Customer Service
• Excellent Communication Skills
• Interdisciplinary Collaboration
• Inventory Management
• Quality Control
• Pharmaceutical Calculations
• Automated Dispensing Systems
• Patient Education
• Time Management Aptitude
• Clinical Pharmacy Services
PROFESSIONAL EXPERIENCE
Clinical Pharmacist. Feb 2024 - Present
Roseland Community Hospital, Chicago, Illinois.
• Performed prescription data review, drug utilization review, adjusted prescriptions orders based on standing orders, performed medication reconciliation,
• Performed kinetics dosing of vancomycin and aminoglycoside orders, TPN dosing, renal dosing, and adjustment.
• Processed warfarin consult orders and dosing, ordered labs for therapeutic monitoring, responded to drug information questions, answered phones calls from patients and providers, attended code blue calls, as well as pharmacy and therapeutics meetings.
Staff Pharmacist Oct 2021 – Feb 2024
Walgreens Pharmacy, Chicago, Illinois
• Communicates with patients, physicians, and other healthcare professionals relative to drug-related issues and concerns including order clarifications, dosages, drug interactions, and therapeutic duplications.
• Makes recommendations for therapy changes to the physician and facility staff as appropriate.
• Works with patient medical information to conduct drug utilization reviews on all prescriptions and review clinical edits to ensure there is no adverse drug interaction.
• Works with appropriate pharmacy technicians in reconciling controlled substances logs with inventory on hand and prescriptions dispensed to comply with state and federal regulations.
• Provides strong customer service and support. Conveyed information in a clear, concise manner, developed rapport, and established strong relationships with customers.
• Responds to requests from the store manager, healthcare supervisor, district manager, or pharmacy manager to participate in and support activities that highlight the distinctive communities we serve.
• Keeps up-to-date knowledge of all pharmacy-related information technology, including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point-of-sale registers, to serve both patients and pharmacy employees. seeks new and improved methods to increase production.
• Automates inventory replenishment practices and transitioned pharmacy price-changing procedures from manual to automated systems, eliminating hours from the original process. Pharmacy intern Feb 2021 - Oct 2021
Walgreens Pharmacy, Chicago, Illinois
• Provided information and consulted patients regarding drug interactions, side effects, dosage, and proper storage. BRIGHT Y. AWUTEY
: 1345 S Wabash Ave, Chicago, Illinois, 60605
: bawutey26@gmail,com
Bright Y. Awutey 312-***-****
• Interpreted prescriptions and used judgment in decision-making while considering prospective drug reviews. Communicated with supervisor pharmacist regarding prescriptions that had the potential for drug-drug interactions and possible therapeutic duplications.
• Introduced all new products and prescriptions with their expected beneficial and adverse effects to the clients.
• Provided quality assurance on all patient prescriptions received with the use of a Micro-Merchant computer system.
• Communicated with team members to ensure effective working relationships and a consistent workflow.
• Counseled patients on prescription and over-the-counter medications under pharmacist supervision. Pharmacy intern Feb 2021 - Jul 2021
Mercy Hospital, Chicago, Illinois
• Counseled patients regarding special instructions for medication administrations, expected outcomes of treatment, possible adverse effects, and potential over-the-counter drug interactions.
• Assisted in training and educating new pharmacy staff on current pharmacy practices and policies.
• Communicated with physicians' offices regarding dosage verifications, therapeutic alternatives, and contraindications of medications.
• Received and transcribed prescriptions, and fill and dispense medications under pharmacist supervision.
• Analyzed pharmacy financials, customer service, and application of policies for pharmacy asset protection and inventory management performance data to assist and support the pharmacy manager. ADVANCED PHARMACY PROFESSIONAL PRACTICE EXPERIENCE AMBULATORY CARE-ANTICOAGULATION CLINIC
Cook County Health and Hospital Service, Chicago, Illinois Feb 2021 - Mar 2021 Preceptor: Dr. Trisha Shaw
MEDICINE
Kindred Hospital Chicago North, Chicago, Illinois Jan 2021- Feb 2021 Preceptor: Dr. Ahmed Bedasso
INSTITUTIONAL
Kindred Hospital Chicago North, Chicago, Illinois Oct 2020 - Dec 2020 Preceptor: Dr. Ahmed Bedasso
ADVANCE COMMUNITY
Walgreens Pharmacy, Park Forest, Illinois Jul 2020 - Aug 2020 Preceptor: Dr. Victoria Adesina
COMMUNITY
St. Bernard Hospital, Chicago, Illinois Jun 2020 - Jul 2020 Preceptor: Dr. Jenifer Atomah
INTRODUCTORY PHARMACY PROFESSIONAL PRACTICE EXPERIENCE-VI Specialty Physicians of Illinois, Olympia Field, Illinois May 2020 - Jun 2020 Preceptor: Dr. Deborah Harper-Brown
INTRODUCTORY PHARMACY PROFESSIONAL PRACTICE EXPERIENCE Walgreen Pharmacy, Chicago, Illinois Jan. 2020 - Apr 2020 Preceptor: Dr. Latasha Guy
INTRODUCTORY PHARMACY PROFESSIONAL PRACTICE EXPERIENCE-III/IV University of Chicago Medicine, Chicago, Illinois Jan 2019 - Apr 2019 Preceptor: Dr. Xavier Torres
INTRODUCTORY PHARMACY PROFESSIONAL PRACTICE EXPERIENCE-II JourneyCare Hospice Center, Chicago Illinois Feb - Apr 2018 Preceptor: Miss Lisa Peterson
INTRODUCTORY PHARMACY PROFESSIONAL PRACTICE EXPERIENCE Community Pharmacy, CVS Pharmacy, Chicago, Illinois Sept 2017 - Nov 2017 Preceptor: Dr. Daniela Barac
EDUCATION
• Chicago State University Aug. 2017 - May 2021
College of Pharmacy, Pharm.D.
• City Colleges of Chicago, Chicago, Illinois Jan 2011 - Apr. 2017 Certifications and Licensures
Bright Y. Awutey 312-***-****
• Advanced Cardiovascular Life Support Feb 2024 – Feb 2026
• American Pharmacists Association Sept 2018 - Present
• Pharmacy-Based Immunization Delivery Certificate Sept 26, 2018
• State of Illinois Department of Financial and Professional Regulation
• Pharmacist Licensure. License #051.304321 Expires March 2026
• Doctor of Pharmacy May 2021
Awards/Honors
• Graduated with Honor Degree at the City Colleges of Chicago 2011- May 2017 REFERENCES
Available upon request.
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