Security Guard Customer Service

Dedicated and vigilant security professional with 2 years of experience in safeguarding assets,

people, and premises. Proven ability to respond effectively to emergencies and maintain a high level of situational awareness. Seeking a challenging position as a Security Guard to contribute my skills and expertise to ensure a secure environment. SUKHPREET 2 Sir Lou dr Brampton Ontario · 437-KAUR 661-0589 Email · ad5xuc@r.postjobfree.com

TORONTO, ONTARIO, CA

• Patrol buildings and premises to deter theft, trespassing, and vandalism.

• Respond to visitor inquiries and provide directions.

• Monitor visitors to ensure adherence to facility policies.

• Help restrain psychiatric patients and uncooperative guests.

• Respond to emergency codes as needed.

• Providing 24/7 security and surveillance services in a 30-story commercial building.

• Reporting any suspicious activity and individuals to local authorities.

• Performed checks of emergency call boxes and regular safety inspections.

• Used customer service skills in action when interacting with visitors and tenants. TORONTO, ONTARIO, CA

• Implemented and enforced security policies and procedures to protect company assets.

• Conducted thorough investigations into security breaches and incidents, providing detailed reports to management.

• Provided excellent customer service by assisting employees and visitors with inquiries and concerns.

• Participated in regular training sessions to stay updated on security protocols and emergency response procedures.

• Perform access control duties, verifying the credentials of individuals entering the premises.

• Write detailed incident reports and maintain accurate records of security-related activities. EXPERIENCE

MAY 2022 –2022 Dec

Jan 2023-2023 Dec

SECURITY GUARD,

SECURITY GUARD,

GARDA WORLD

ALLIED UNIVERSAL SECURITY

2

Valid Ontario Security Guard License

First Aid and CPR (Level B and C)

SKILLS

EDUCATION

MAY 2022 – DEC 2023

BUSINESS,

JUNE 2018

SENIOR SECONDARY EDUCATION

JUNE 2017

SECONDARY EDUCATION

CANADORE COLLEGE

CERTIFICATIONS

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Organizational and motivational communication skills. Outstanding ability to work in a fast-paced, multi-platform environment. Analytical skills and ability to operate various data entry software. Master in the use of Microsoft Office Tools: MS Word, Excel, PowerPoint, and MS Access. Good verbal, written communication, and presentation skills. Skilled communicator comfortable working with all levels of customer staff senior leadership. An interest and willingness to learn about people leadership. A commitment to quality, investing in results and a sense of urgency for executing job responsibilities, prioritizing urgent and important work. An ability to take on new opportunities and challenges, with a passion to continue to develop and grow oneself.

Contact this candidate