Supply Chain It Infrastructure

Kareemulla, Shaik. Seattle, Washington, USA. Cell:425-***-****, Email: ad5xth@r.postjobfree.com

Seasoned IT Infrastructure leader with 23 years of comprehensive experience in Strategic Planning and Execution People Management Global Program Management Product and Delivery Management Vendor Management Datacenter Infrastructure Management Compute, storage and Virtualization Supply Chain Operations Networking & Rack power solutions Software Development Life Cycle IaaS, SaaS, CaaS, PaaS Cloud PDI, and migration services KEY ASSIGNEMNTS

Senior IT Portfolio

Manager, Technical

Program Management

Amazon.com

US and Canada

May 2019 – March 2024

Regional IT Manager

Amazon.in

India

May 2017 - May 2019

• Senior IT Portfolio Manager overseeing a $150M Plan of Record (POR), instrumental in optimizing supply chain infrastructure and orchestrating successful site launches for new deployments across various portfolios.

• Formulated the strategy for IT infrastructure- Established and maintained project and portfolio management standards and processes based on best practices. This approach ensured a consistent drive towards project delivery excellence, resulting in a 100% on-time completion rate.

• Supervised AWS FLASH (Financial Ledger and Accounting System Hub) platform business integration onboarding function, encompassing with general consulting, requirements validation, planning, design, development, CR review and approval, UAT CR review and approval, production CR review approval, and post-launch support for AWS line of business teams. Enhanced TPM productivity through process improvements.

• Developed and implemented a strategy targeted at eradicating recurring Network, Demarc, Wi-Fi, End user equipment issues encountered during new site launches through the introduction of the Root Cause Analysis and Corrective Measure

(RCM) Process. 30% reduction in reoccurring issues.

• Crafted a comprehensive business plan for a 3 to 5-year infrastructure refresh initiative, prioritizing programs, securing budgetary allocations. Network rack execution, expertly overseeing from design to retirement, ensuring efficient operations and strategic refreshments. Established mechanisms for tracking $100M budget and implementation progress.

• Developed and implemented a strategic AWS Product to automate auxiliary devices password rotation for data center infrastructure devices, incorporating AWS CloudWatch, Lambda, and DynamoDB. This initiative achieved comprehensive compliance with information security protocols, bolstering data integrity and preventing potential security threats.

• Initiated and developed Regional IT warehouses in India (RAD RMA Operations) aimed at refining IT infrastructure inventory management and enhancing RMA operations efficiency. This strategic initiative and process optimization led to achieving $1M in savings for IT Infrastructure.

Senior Manager IT

Infrastructure

Fidelity Investments, India

April 2015 - May 2017

• Managed the IT Governance Framework for IT Asset Management. Facilitated discussions with senior leadership to assess risks and mitigation plans. Ensured the governance framework aligns with our strategy and promotes innovation.

• Product development and Implementation: iART and Trenchworks

• HP Asset Manager to Service Now migration.

• Streamlined IT Asset reconciliation and IT Asset Disposal process Technical Director

Operations.

NextGen SmartSol Pvt Ltd,

India

Feb 2014- March 2015

• Technology enablement for Mobility – 3G/4G

• Scaled Capabilities in Network Design and engineering for optimizing Data centers.

• Led team for Reliance 4G green field deployment and Data Center Migration. Delivery/Program

Management

Cisco Systems, India

Jan 2007 - Nov 2013

• Data Center Migration Projects for SP Customers – ICE.Net, Magyar Telecom

• P&L and Risk Management for the SP accounts.

• Global Service Delivery Management for US Service Provider (AT&T, VzW, Sprint, TWC, Comcast, Cox, AT&T Mobility & Verizon) Accounts. CORE COMPETENCIES AND SKILLS

• Proficient in infrastructure deployment, supply chain management, and networking technologies such as Routing and Switching, VLANs. TCP/IP, MPLS, Security (IPSEC, VPN, Firewall), load balancer, Infosec, Mobility 5G/LTE and CDN.

• Expertise in Emerging technologies: Cloud Computing platforms, AWS, Google Cloud, and IT Cyber Security Technologies. Software Defined Networking (SDN).

• Agile and Waterfall expert, blending SCRUM Master leadership with project management to boost team agility, predictability, and satisfaction.

• Proven systems PM professional with strong background in building cross-functional teams, leading both business and technical aspects of product and service development and delivery.

• Strong track record of developing/executing programs that deliver advanced technology products and solutions to market. Tools: ServiceNow ITSM, SIM, PPM, Jira, and work front.

• Proficient in setting up Cisco’s complex technologies, including but not limited to LAN / WAN networks, Wireless, mobility, Voice, Video, ICT, Datacenter, virtualization, and Cloud Infrastructure. Knowledge in AI/ML.

• Supporting the Data Centre Operations management providing 24X7 support, coordinating and managing vendors relating to all technical aspects of IT infrastructure. Experienced in SRE/Devops.

• Proficient in Establishing and maintaining strategic initiatives, OKRs, and ETBs

• Extensive experience in developing and implementing enterprise-level infrastructure and network strategies, designs, operations across global and regional settings.

• Experienced designing and building data-intensive solutions using distributed computing.

• Experienced in partnering across horizontal and vertical, ability to operate at the executive level.

• Managing Software Development and testing life cycle and adhering to strict SLA norms.

• Technical Program Management leadership with a right balance of technology domain and business acumen. Proven track record of delivery under pressure.

• Instrumental in coaching, influence, gaining respect, indirect authority, hold others accountable to plans, and strategic communicator. Building high-performance teams mentoring and developing. EDUCATION AND CERTIFICATION

• B. Tech (EEE) From SV University, Tirupati, India.

• Diploma in Business Management, ICFAI University Tripura, India.

• PMP, SCPM - Stanford Certified Program Manager, CSPO and ITILV3 foundation. Lean and Six sigma.

• AWS Certified Solution Architect Associate, CCIE (R&S-Written), CCNP, CCNA & MCP. Work History:

Senior IT Portfolio Manager, Technical Program Management Amazon.com, North America US: Jan 2022 – March 2024

• Collaborated with Networking Engineering and cross functional partners, defined program requirements, set priorities, and established scope, roadmap and long-term strategy.

• Conduct weekly Critical Projects Review calls to identify, analyze, and mitigate key project risks within the portfolio. Assume project management responsibilities for critical business projects and programs such as AEN2TB Migration, Cambium wireless certification, and SDWAN certification.

• Lead weekly and monthly business reviews involving site launch, startup, construction, and engineering teams. Monitor the outcomes, effectiveness, and overall quality of project services provided.

• Led escalations for new site launches for Amazon warehouses, cultivating robust relationships with leadership teams from supply chain, construction management, vendors, and partner teams.

• Hired, developed, mentored, and supervised a team of Technical Program Managers. Career development of team including performance management, coaching, training, and mentoring.

• Supervised TPM team along with Low Voltage Cabling vendors and cross functions teams. Manager, Technical Program Management

Amazon.com, Network Engineering AWS Corp IT. India and Canada: May 2019 – Dec 2021

• Supervised the execution of project management and ensured the overall health of the Global IT Deployment Readiness project portfolio. Developed standards and ServiceNow dashboards for project reporting, and designed project templates for the creation of new software development projects.

• Manage complex end-to-end deployment of AWS Network Infrastructure in Datacenters, Colocation, and Edge sites – FinalCat (FNC), Cloudfront (CDN), Route53, EC2, and Cloud Storage(S3).

• Manage end-to-end deployment of new Datacenters and Colo/Edge sites for AI/ML workloads, including expansion of existing sites and cages. Report all program status to extended stakeholders and senior management.

• Managed highly visible, complex, and global programs for Unfabric Network infrastructure implementation. These programs had a significant impact across the businesses, with the involvement spanning across multiple teams and platforms – Aggregation router, Firewall, IOS upgrade etc.

• Developed, tested, and implemented Pre-Built Solution for MDF/IDF and rack mounted power.

• Managed change management and release management functions for Infrastructure BOM changes.

• Worked through the ambiguity of understanding customer needs, defining new products, and applying new technologies. This includes SDWAN, Internet only solution, and dual Layer 3 WLC solution.

• Manage external Colo vendor, Internet Service Providers (ISP) and internal stakeholders during the New site/Datacenter Build process.

.

Regional IT Manager

Amazon.com, India: May 2017 - May 2019

• Provided critical support for network deployments at AFTN, AEN, and BEN ASSPL sites, ensuring precise project revenue forecasts. Migrate Delivery station Network from BEN to Golfball Network.

• Managed team including IT Managers, Engineers and Consultants

• Drove 100% RAD technology adoption for all Amazon businesses to optimize infrastructure usage.. Senior Manager

Fidelity Investments, India: April 2015 - May 2017

• Managed Network and End User Computation programs. Oversaw Network and IT Asset Management teams across FMR India sites, handling 46K IT assets and software licenses.

• Product development and Implementation: iART, Trenchworks. Streamlined IT Asset reconciliation, IT Asset Disposal process, HP Asset Manager to Service Now migration.

• Build and Implement Risk Controls for Network, EUC and ITAM. Technical Director Operations

NextGen SmartSol Pvt Ltd, India: Feb 2014 - March 2015

• Technology enablement for Mobility – 3G/4G

• Scaled Capabilities in Network Design and engineering for optimizing Data centers.

• Led team for Reliance 4G green field deployment and Data Center Migration.

• Demonstrated technical expertise in relevant areas to support project goals and objectives. Senior Technical Project Manager, WW Service Providers Cisco Systems, India: Dec 2011 – Nov 2013

• Data Center Migration Projects for SP Customers – ICE.Net, Magyar Telecom

• P&L and Risk Management for the SP accounts.

• Managed end-to-end Data Center Migration and Test & Validation Projects for Service Providers.

• Conducted monthly and quarterly Operations Review meetings with Senior leadership teams.

• Worked closely with BDMs to understand customer requirements, scope projects, and spearheaded budget management strategies to optimize resources and achieve cost savings. Service Delivery Lead, NOS Accounts Service Providers Cisco Systems, India: Jan 2007 – Dec 2011:

• Global Service Delivery Management for US Service Provider (AT&T, VzW, Sprint, TWC, Comcast, Cox, AT&T Mobility & Verizon) Accounts

• Managed Network Operating System delivery for US Service Provider accounts, ensuring high customer satisfaction. Asst Manager Network operations. GECIS, India: Nov 2004 - Jan 2007 Senior Network Engineer AL RAJHI BANK, KSA through Microland, India May 2003 - Nov 2004 Network Consultant. Allain Soft, Hyderabad, India: May 2001 - Aril 2003 Network Engineer. ILoka (p) Ltd., Bangalore India: Jun 2000 - May 2001 Project Associate. Madras, India: Sept 1999 - Jun 2000 IIT Madras

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