Service Technician Advisor

JAMES WALKER

**** ******** **

San Jose, California 95123

408-***-**** Home 408-***-**** Cellular

Vocational Objective: Automotive Instructor / Coordinator / Consultant /Service Management Highlights:

1. Managed and Organized crews and classes of up to 240 people 2. State Certified Automotive Instructor / ASE Master Certified Tech / AAS Computerized Service Management

3. Excellent communication skills with persons possessing varying levels of automotive knowledge 4. Quality control technician for more than ten years 5. NATEF Approved Program Designer including Curriculum Development 6. CTA Union President (2 Years)

Work Experience:

Metropolitan Education District – Automotive Instructor – 2008 to Present Full-time Automotive Instructor for the Auto Services classes. Actively contribute to objective based curriculum development for NATEF approved automotive programs. Developed the “Automotive Services Program” which is presently in use at SVCTE in San Jose, California. Wyotech - Automotive Instructor – March 2003 to 2007 Lead Instructor for Engines class and AAS Degree Service Writers Program. Actively contributed to objective based curriculum development. Participated and provided input on the student re-entry board. Safety Committee Chairperson (one year). Diagnostics Unlimited – Lead Technician – May 2001 to December 2001 Computer diagnostics, heavy duty mechanical diagnostician. William Michael Automotive- General Service Technician - October 1998 to April 2001 Heavy duty repair engine mechanical.

Safety Check Automotive – Shop Foreman – 1998

Supervised all shop repairs, job dispatching and parts facilitation. Show & Tell Automotive Enhancing - Owner - 1995 to 1997 Supervised all shop repairs, job dispatching and parts facilitation. Direct contact with all local parts suppliers and warehouses. Heavy-duty repairs were my forte. Specializing in engine diagnostics

(both hardware and software). Experienced in use of most computer diagnostic equipment. Insured that vehicle repair exceeded manufacturer’s specifications at a fair cost to the customer. Made in Japan - General Service Technician – 1994

DTR Motors - General Service Technician - 1991 to 1993 National Auto Parts - Apprenticeship Program - 1986 to 1990 Other Skills: Well versed in the use of: Microsoft Office, Alldata, & Mitchell On-Demand.

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