Customer Service High School
Resume:
Rolando Ramirez
Contact
**** ******** ****** ****. #**
Riverside, CA 92507
Cell: 714-***-****
E-mail: *********@*****.***
Profile
Objective
To obtain a position that will enable me to use my strong organizational skills, background, and ability to work well with both customers and employees for the improvement of the organization.
Availability
7 days a week
Key Skills
Proficient and familiar with the following technical and professional skills:
Superior customer service
Organization and Communication
CPR, OSHA, HIPAA Certified
Problem Solving/Decision Making
Proficient in Windows Operating Systems
Job Knowledge and Relationship Management
Microsoft Office Suite
Reliability
Education
1999 - 2003
Centennial High School Corona, California High School Diploma
2006 - 2009
Riverside Community College Riverside, California General Education Transfer
2009 - 2010
Everest College San Bernardino, California Medical Asst. Diploma
Work Experience
2015-Present Kohl’s Distribution Center San Bernardino, California Distribution Associate
2011-2015 Family Dollar Moreno Valley, California Assistant Store Manager
ceipts.
2010-2012 Wal-Mart Riverside, California Customer Service Manager
2008-2009 Dollar Tree Moreno Valley, California Assistant Manager
Assisted customers with transactions and merchandise questions. Provided cashier support to other employees. Assisted with customer complaints to resolve the problem in the most ethical and reasonable manner. Enforced store policy and guidelines. Provided support to the receiving department to receive merchandise and inventory items.
2006-2009 R.G.I.S. Inventory Riverside, California Area Manager
Main responsibilities included giving and maintaining an accurate count of all items inventoried. Expected to maintain an unquestionable work ethic, exceed our customer’s expectations, and provide a positive work environment for all employees. Provided reports to customers and management of inventory levels. Assisted with employee deployments and hardware interaction with inventory software.
Languages
English (native, fluent)
Spanish (fluent)
References
Jason Dodd
Terra Cupp
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