Customer Service Data Entry
Resume:
Angela Bonds
ad5xnh@r.postjobfree.com
Darrington, WA
SUMMARY
Seeking a Data Entry Specialist, role with 9 years of data entry experience, including data integrity and claims processing. Skilled in ensuring client satisfaction and maintaining workflow efficiency, with a foundation in education from Tacoma Community College.
WORK EXPERIENCE
Amerisafe
Data Entry Specialist Aug 2013 - Mar 2014
• Reviewed and processed insurance claims, ensuring accurate submission to underwriters for efficient workflow.
• Maintained data integrity by meticulously verifying information prior to entry and promptly addressing any discrepancies.
Department Veterans Affairs
Customer Service Representative Aug 2011 - Mar 2013
• Provided comprehensive explanations of benefit programs and entitlement requirements, ensuring veterans understood their options and rights.
• Evaluated claims materials, pinpointed issues, and collected essential evidence, leading to the accurate adjudication of claims and the timely communication of decisions.
Wal-Mart
Retail Associate Jan 2007 - Dec 2009
• Maintained high levels of customer satisfaction by providing assistance in locating merchandise and efficiently processing transactions at the checkout.
• Upheld store presentation and inventory management by organizing merchandise, replenishing stock, and maintaining a clean workstation, alongside promoting ancillary products and services.
UNITED STATES NAVY
Quartermaster Nov 2000 - Nov 2004
• Mastered navigational protocols and provided critical assistance to navigation officers by maintaining and operating essential navigational instruments and ensuring accurate timekeeping.
• Performed comprehensive weather observations and communicated effectively through visual signaling, contributing to the safe and efficient operation of the bridge.
• Executed precise calculations for tidal data, sunset and sunrise times, and determined compass and gyro errors, upholding stringent navigation standards and contributing to the vessel's safe passage.
EDUCATION
Tacoma Community College
AA Health Information Technology, Certification RHIT Technology
Northwestern State University
AA General Studies
SKILLS
Accountable • Analyzing Information • Attention to Detail • Superb Communication Skills • Critical Thinker • Data Entry • Detail Oriented • Electronic Documenting • Excellent Customer Service • Great Work Ethic • Medical Coding
• Medical Terminology • Multi-Tasking • Organizational Skill • Problem Solver • Proficient • Result Oriented • Sense of Urgency • Team Worker • Type 30 + WPM • US Navy Veteran • Customer Engagement • Account Management • Communication • Problem-solving
Contact this candidate