Customer Service Data Entry

Krista Schrantz

Fredonia, NY ***** 716-***-**** ad5xn2@r.postjobfree.com

OFFICE CLERK

SUMMARY OF SKILLS

Quality Assurance

Home Care

Food Service

Microsoft Office

Supervising

Workplace safety

Customer Service

Data entry

Developmental Disabilities

Professional interactions with employers and customers

Caregiving

EMPLOYMENT HISTORY

KFC / Taco Bell Fredonia, NY 9/2022 – 3/2024

Crew Member

Took orders from customers and prepared the items.

Processed the payments using, cash, credit or gift certificates.

Provided exceptional customer service to increase repeat diners.

League of the Handicapped Springville, NY 12/2021 – 8/2022

Teacher Assistant

Assisted head teacher with completing classroom assignments.

Ensured the safety of all students while in the classroom or playground.

Developed strategies to meet the needs of students with a variety of disabilities.

KFC / Taco Bell Fredonia, NY 2005-2010, 2019

Crew Member / Cook

Prepared food items in bulk and replenished them when they got low.

Wore all PPE’s and followed all health, safety, and sanitation guidelines.

Performed cleaning duties to keep equipment and facilities sanitary.

Aspire of WNY Jamestown, NY 5/2012 – 2/2018

Direct Support Professional (DSP)

Assisted individuals with completing activities of daily living such as cleaning, grooming, and laundry.

Administered prescribed medications, under the written direction of physician or as directed by nurse, and ensured residents took their medicine.

Maintained records of patient care, condition, progress, and discussed observations with supervisor or case manager.

EDUCATION & TRAINING

High School Diploma; Fredonia Central School; Fredonia, NY

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