Quality Control Team Member

With a proven track record at Tractor Supply Company, I excel in workplace safety and team member motivation, leading teams to surpass quality standards. My adeptness in communication and quality control has consistently enhanced operational efficiency, showcasing my ability to drive significant improvements in challenging environments. TEAM LEAD — Tractor Supply Company

Inver Grove Heights, September 2022 - April 2024

CREW LEADER — Tree Trust

Saint Paul, May 2022 - August 2022

BRIDAL SALES CONSULTANT — David's Bridal

Ellen Wilson

Phone 612-***-****

Email ***************@*****.***

Address West Saint Paul, MN 55118

• Quality Control • Quality Standards

• Task Monitoring • Team Monitoring

• Workplace Safety • Team Member Motivation

• Workload Delegation • Communication

Customer Service: helped customers with any questions about products, answered phone calls, helped customers place items in their vehicles, filled propane tanks for customers based off DTA requirements (Tank sizes: 5 lb., 10 lb., 20 lb., 30 lb., 40 lb., and 100 lb.)

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Team Lead: shift lead and key holder for the store, price changes for clearance and regulate priced items, handle manager overrides in Point Of Sale System, handled opening and closing procedure set forth by the company, handled money deposits and drawer counting

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Cleaning maintenance to keep the store clean, made sure that daily tasks were completed in a timely fashion, maintained different sections of the store such as the clothing department: re-folding clothing, organizing by size, helping customers find the right size when needed

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Live Birds: stores received live chicks (such as chickens, ducks, turkeys, guineas, and geese); made sure to clean the tanks, replace the water and food, checked the birds for any stress indicators and took proper actions to help the birds get better, helped inform customers on the birds as well as picking out the birds that fit their needs

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Led a crew of youth, consisting in ages 14 - 18 years of age, in a reconstruction project located at Dodge Nature Center Farm, West Saint Paul, MN

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• Taught the members about different hand tools we used, such as hammers, hand drills, pry bars, pliers, shovels, etc.

• Helped with lessons on how to build a resume, manage money, and taught them about different environmental issues PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Duluth, December 2021 - May 2022

BACHELOR OF APPLIED SCIENCE IN ENVIRONMENTAL AND OUTDOOR EDUCATION

— University of Minnesota - Duluth

Jan 2012

http://linkedin.com/in/Ellen

References available upon request

• Helping customers find the right dress for their special moment

• Ringing up customers orders and other sales

• Answering phones, cleaning store at closing, and making alterations appointments when needed Wilderness First Aid Responder Certification,

01/2019

• • CPR Certification, 01/2019

• Outdoor Leadership Trip, 05/2019

EDUCATION

CERTIFICATIONS

WEBSITE, PORTFOLIO AND PROFILES

REFERENCES

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