Production Associate Support Advisor
Resume:
Nana Yaw Ansong-Dankyi
Wendell, NC *****
ad5xln@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Apple Support Advisor
Apple Inc. - Cary, NC
January 2024 to Present
As an Apple Support Advisor duties would include:
Answering customer question about product, and services. Guided customers with knowledge and information to help them better utilize their products and services Troubleshooting issues relating to affected properties Set Reservations for customers to help further assist with issues Inputting necessary data and information for customers and company documentation Recieving Associate
MD LOGISTICS - Garner, NC
April 2023 to July 2023
Receiving unloaded products in a timely and effective manner Managing and operating Sweeper machine
Assisting management with miscellaneous task
Maintaining clean warehouse environment
Production Associate
UDM Systems LLC - Raleigh, NC
April 2022 to December 2022
As a production associate, duties included:
• Interaction with customers and potential investors on a weekly basis
• Maintaining a safe and clean workplace environment
• Transporting chemical bottles and packaging them for distribution
• Maintaining workplace equipment on a daily basis
• Cleaning of chemical bottles for use
• Assisting customers in need of services of the company
• Assisting with local equipment researching
Day Warehouse Associate
Eby-Brown - Knightdale, NC
September 2021 to February 2022
Duties for this job involved receiving product, sorting and organizing them as well as stocking them on shelves and data entry using software such as Microsoft Excel. Maintaining a clean and present work around by the end of every shift, as well as emptying trash bins. Product in boxes required to be cut open and certain product must be scanned into the system with a scanner device alerting the warehouse of the received product. Use of a walkie pallet jack is mandatory for use to move products around effectively and in a safe manner. Walmart Distribution Center Freight Handler
Walmart - Mebane, NC
June 2021 to August 2021
Managed freight and freight process, ensure packages and merchandise would be ready to be shipped out on time and in fresh condition. Required to work under colder climates. Required to earn a CR forklift certification for use to do the job more effectively. FedEx Package Handler
FedEx Ground - Durham, NC
April 2021 to May 2021
Responsible for loading and unloading packages and freight in and out of trucks or delivery vehicles. Duties required me to lift, push, carry, and scan packages throughout the work day. FC Associate I
Amazon - Durham, NC
September 2018 to April 2021
As an Amazon blue badge associate duties would include inducting packages at a fast rate before a specific time with my team, stowing or putting away boxes/packages in the correct bag location at a quick and efficient manner. Later, those collections of bags with packages have to be sent and staged in their locations correctly for drivers to collect and deliver to them to their destinations. Other tasks would be collecting and moving cardboard to clear out and clean the work space, locating left behind packages or helping managers with any miscellaneous task.
Associate Warehouse Worker
Designer Shoe Warehouse - Chapel Hill, NC
October 2018 to June 2019
As a associate warehouse worker in my position my duties included coming in early to process and intercept incoming shipments from trucks. From there various shipments would be placed on pallets or the conveyor belt and the merchandise would then be unloaded on U-boats. Further duties include stocking the sales floor with unloaded merchandise for valued customer purchase. For customer needs, basic knowledge of the merchandise that is sold should be kept and maintained. Waiter/Server
Fuji's Japanese Steakhouse - Durham, NC
June 2017 to August 2017
Greeted and invited customers to clean tables, took orders and served food. Assisted other employees with their tables during full houses. Made sure to always check on customers to ensure satisfactory within the establishment. Refilled beverages and provided utensils. Washing and folding clean towels for use for new customers to cleanse their hands before dining. Communicate with customers when issues arrived to resolve complaints and to continue satisfactory results. Education
Currently Enrolled University in Criminal Justice
Southern New Hampshire University - New Hampshire
October 2020 to Present
Some College Experience in Business Management
North Carolina Central University - Durham, NC
August 2016 to May 2020
Skills
• Warehouse Associate (3 years)
• Picker Packer (2 years)
• Unloading (2 years)
• Shipping Receiving
• Server (Less than 1 year)
• Loading
• Shipping
• General Labor (3 years)
• Order Puller
• Pallet Jack
• RF Scanner (2 years)
• Fashion retail (Less than 1 year)
• English
• Heavy lifting
• Typing
• Customer service
• Driving
• Load & unload
• Time management
• Microsoft Excel
• Microsoft Office
• Warehouse experience
• Communication skills
• Shipping & receiving
• Computer skills
• Cleaning
• Organizational skills
• Microsoft Word
Certifications and Licenses
Driver's License
Assessments
Warehouse safety — Proficient
March 2022
Using safe practices in a warehouse setting
Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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