Student Accounts Representative
Resume:
Lauri Tillman
Arlington, TX 76015
ad5xl8@r.postjobfree.com
Student Account Representative looking for a part time position to supplement my income. Experience in office administration, handling multiple tasks with accuracy and efficiency. Strong customer service and organizational skills, self-motivated, able to prioritize tasks. Punctual, detail-oriented professional with a drive for excellence. Proficient in Microsoft Office, My Gov, STW Soft Pro, iConnect, VerizonMware, Toolbox, MFiles.
Education: Bachelor's in English/Education U.T. Arlington - Cum Laude Graduate WORK EXPERIENCE:
Student Account Representative
Ogle School – Arlington, TX
05/2023 – present
Assist students daily with any questions regarding their accounts. Bill for New Enrollments and Re- Entering Students. Submit refunds to credit cards for over payments, post all students credit card payments made online as well as any payments received by mail. Monitor automatic recurring monthly payments and cancel when paid in full. Send supporting documents to collections agency for Credit Bureau Disputes.
Purchasing / Accounting Assistant
Bloomfield Homes – Southlake, TX
04/2022 – 12/2022
Checked invoices against vendor contracts, coded invoices, sent for approval and entered in system. Processed reimbursement forms, initiating back charges and making other necessary adjustments. Entered financial transactions into database, maintained financial records, checked spreadsheets for accuracy.
Title Policy Coordinator / Title Examiner
Inspire Closings – Irving TX
01/2019-03/2022
Communicated with clients, borrowers, internal staff and other associated agencies to ensure all closings occur within a timely manner. Created CDs, checked tax payments, uploaded Tax Certificates. Created Title Policies, generated Title Commitments, completed Texas Title Policies, ensuring compliance, provided one-on-one training for team members. Attended training classes to maintain Escrow Officer License.
Escrow Assistant - Escrow Closing Dept.
North American Title – Arlington, TX
04/2017 01/2019
Assisted branch offices and lenders in the preparation of contracts. Linked orders from banks with our contracts through REAL EC. Researched HOAs and ordered Resale Certificates from management companies. Ordered surveys, payoffs, generated Title Commitments. Responsible for training, assigning tasks, generating reports. Point of contact for all rush orders, requests and customer inquiries. Project Coordinator
David Weekley Homes -Arlington, TX
09/2016-02/2017
Applied for and pulled permits, processed contracts and checks, created closing packets. Ordered supplies, coded and paid invoices, scanned and uploaded files. Updated and maintained personnel files for team members. Maintained house files from building start date through closing. Customer Service Representative
Permit Clerk - Town of Westlake - Westlake, TX
09/2013 to 09/2016
Processed Certificate of Occupancy Requests, Contractor Registrations, Requests for Information. Issued permits, generated daily report. Addressed and resolved customer concerns, edited and created public communication documents for the website. Prepared plat applications for filing with Denton and Tarrant counties. Special projects: Entered all permits from Excel spreadsheet into SoftPro. Accounting Technician
City of Haltom City - Haltom City, TX
01/2012 - 06/2012
Processed payroll for retirees, coded and issued employee reimbursements. Processed ACH payments and issued checks to vendors. Maintained vendor contracts and Fixed Asset Ledger. Permit Clerk
City of Grapevine - Grapevine, TX
03/2007 – 01/2012
Operated the Building Inspection Department Customer Service desk. Processed Certificate of Occupancy Requests, Contractor Registrations, and Requests for Information. Issued permits, submitted daily report. Position required liaison activity with Building Inspectors, Code Enforcement, Engineering Department and utility companies. Assigned inspections to Code Enforcement Officers and Building Inspectors, input results into My Gov upon completion.
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