TROY RANDOLPH
**** ****** **** **. ******* Branch, GA, 30542 · 770-***-****
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Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining tip accounts and growing profit channels by establishing trust. Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base increasing revenue numbers.
EXPERIENCE
AUGUST 2010 – JANUARY 2023
CARRIER SALES REPRESENTATIVE
Rxo logistics – Gainesville, ga
Helped customers navigate choices between services with support for questions such as terms, pricing and availability. Achieved monthly sales goals by promoting product benefits and enrolling new clients. Resolved issues efficiently and enhanced customer satisfaction ratings. Collaborated with clients to maintain relationships and provide customers with thorough support and guidance. Exceeded sales goals, increased revenue and facilitated sales. Promoted high level of customer satisfaction using strong relationship- building skills, consistent follow-up and prompt issue resolution. Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
FEBRUARY 1991 – APRIL 2010
SHIPPING AND RECEIVING
Avery dennison – Oakwood, ga
Updated database with changes in carrier status. Received incoming shipments, compared contents against associated records and transmitted to proper department. Operated equipment such as forklifts and balers to move outgoing shipments to loading area. Inspected merchandise and sent to optimize materials movements and minimize labor hours. Conducted counts and audits of inventories to identify and resolve discrepancies in records. Orchestrated routing by producing accurate shipping documentation and package label. Completed basic mathematical calculations to check weights and dimensions of shipments.
EDUCATION
1988-1989 TENNESSEE TECHNOLOGICAL UNIVERSITY- COOKEVILLE, TN
No degree criminal justice
JUNE 1988 – JOHNSON HIGH SCHOOL - GAINESVILLE, GA
High school diploma
SKILLS
Carrier Negotiations
Client Needs Assessment
Carrier Development
Rate Negotiations
Follow-up Calls
Customer Loyalty
Moving Freight
Collaboration and Relationships
Trucking Dispatching
Shipment Booking
Investigation Techniques