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Customer Service Logistics Management

Location:
Chicago, IL
Posted:
May 24, 2024

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Resume:

GHISLAIN

NKWODA

NGANGTEU

RECEPTIONIST OR OTHER

CNA CARE GIVER

773-***-****

ad5xiz@r.postjobfree.com

Chicago, IL 60659

CONTACT

SKILLS

• Business Administration

• Contract Negotiation

• Budget Control

• Logistics Management

LANGUAGES

• French

Native

• Spanish

Fluent

• English

Advanced

Creative professional with a passion for developing compelling film and television projects. Possesses an impressive portfolio of successful projects, including award-winning films and television series. Demonstrated track record of managing budgets, casting talent, and post-production editing.

PROFESSIONAL SUMMARY

Director technic and national trainer

Fédération equato guinéen of kickboxing and full contact, Malabo, Bioko norte Head of Security

Casino Job Center fortuna, Malabo, Bioko norte

Supervisory Special Agent

Hotel 3 de Agosto Guinea Ecuatorial, Malabo, Bioko norte EXPERIENCE

October 2008 - March 2021

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Promote atlet in international event

• Train and deted new talent

• Promote sport in all country.

July 2018 - September 2020

Developed comprehensive security policies and procedures to ensure the safety of all personnel, property, and data.

Investigated incidents of alleged misconduct or violations of policy by

• employees or visitors on company property.

Conducted regular risk assessments to identify areas of potential security vulnerabilities within the organization.

September 2009 - June 2015

Maintained detailed records regarding case progress, including interviews conducted, evidence gathered and actions taken during investigations.

Successfully coordinated cross-jurisdictional operations amongst multiple

• agencies within the region.

Performed periodic reviews of existing policies and procedures for effectiveness and efficiency.

Assessed threats posed by individuals under investigation utilizing risk assessment tools.

Provided expert testimony in court proceedings related to criminal activities

• investigated by the agency.

Receptionist Coordinator

Hotel Sofitel Luxury président palace Guinée équatoriale, Malabo, Bioko norte Established strong relationships with federal, state, local law enforcement agencies as well as other government entities to facilitate investigations.

Created detailed reports summarizing investigative findings for supervisors and

• senior management.

Analyzed data obtained from surveillance equipment such as wiretaps or GPS tracking devices.

Demonstrated superior leadership and supervisory skills, successfully managing a team of personnel.

March 2007 - May 2009

Updated customer contact lists on a regular basis to ensure accuracy of

• information.

• Processed invoices according to company guidelines and procedures. Assisted with general office duties such as filing, faxing, scanning, photocopying documents.

Implemented new procedures for streamlining front desk operations resulting in

• increased efficiency of workflow processes.

Provided excellent customer service by responding to customer inquiries in a friendly manner.

Greeted and welcomed visitors in a professional manner, ensuring their comfort and safety.

Created weekly reports on customer service metrics using MS Office Suite

• programs.

Provided administrative support to staff members, including scheduling appointments and coordinating meetings.

Monitored office supplies inventory levels regularly to ensure adequate stock is available at all times.

Managed multiple phone lines efficiently while responding to inquiries from

• clients or other departments promptly.

CERTIFICATIONS

• Certificate of end of training 24 h of Alzheimer's disease

• Certificate in chaplain ambassador of peace and human hight

• Certificate of maritime affairs matelot

Commandant

Chaplain ambassador of peace and human hight, Douala, Cameroon VOLUNTEER EXPERIENCE

July 2022 - September 2023

AWARDS

• Certificate of end of training 24 h of Alzheimer's disease

• Representent of many fédération internationale of kickboxing and boxing



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