Customer Service Cdl Driver
Resume:
Anees Saed
Wesley Chapel, FL 33544
c: 813-***-**** e: ***********@*****.***
Career Overview
Customer-focused individual with a proven capacity to troubleshoot issues to ensure customer satisfaction. Possessing a Commercial Driver's License (CDL), I am adept at managing logistics and ensuring timely deliveries. Core strengths include self-motivation, a courteous demeanor, strong problem-solving ability, adaptive team player, energetic work attitude, strong organizational skills, punctuality, and high customer service standards.
Core strengths
Self-motivated
Courteous demeanor
Strong problem-solving ability
Adaptive team player
Energetic work attitude
Strong organizational skills
Punctual
High customer service standards
Accomplishments
●Self-starter: Demonstrated excellent research skills and organizational abilities.
●Customer Interface: Assisted customers promptly and professionally, both in-person and over the phone.
●Management Experience: Successfully trained and supervised teams of no less than 6 employees for seven years.
●Quality Communication: Maintained professionalism and addressed needs promptly and courteously.
●Commercial Driver's License (CDL): Possess a CDL, ensuring efficient logistics management and timely deliveries.
●Bi-Lingual: Proficient in English and Arabic.
Work Experience
Express Beverage
CDL Driver
Tampa, FL
August 2023 - Present
●Successfully delivered Arizona beverages to various locations while adhering to strict delivery schedules and maintaining product integrity.
●Demonstrated excellent route planning and navigation skills to ensure efficient and timely deliveries.
●Safely operated commercial vehicles, including trucks and delivery vans, in compliance with company policies and transportation regulations.
●Maintained accurate delivery records and ensured proper documentation for all deliveries.
●Provided exceptional customer service, including addressing customer inquiries and ensuring customer satisfaction with delivered products.
Coca-Cola
CDL Driver
Tampa, FL
January 2023 - July 2023
●Delivered Coca-Cola products to diverse clientele across designated routes, ensuring on-time deliveries and customer satisfaction.
●Conducted thorough pre-trip inspections of vehicles to ensure safe and efficient operation.
●Managed delivery schedules and routes effectively to maximize productivity and minimize delivery times.
●Handled product loading and unloading processes with precision and attention to detail.
●Maintained accurate records of deliveries, mileage, and fuel consumption to support efficient fleet management.
2K Express
Tampa, FL
Manager
March 2017-2022
●Assist the store manager with daily operations including scheduling, deposits, and invoice management.
●Supervise hiring, training, and termination processes.
●Proficient in Microsoft Word, Excel, and Outlook.
Hess Gas Station
Tampa, FL
Manager
July 2015 - February 2017
●Trained seasonal employees and managed inventory during peak seasons.
●Provided excellent customer service and handled online orders.
BP
Tampa, FL
Manager
January 2013 - June 2015
●Trained and supervised wellness advocates, developed marketing strategies, and assisted customers with health decisions.
M&Z
Tampa, FL
Manager
December 2011–December 2013
●Managed store operations, schedules, inventory, and provided exceptional customer service.
Educational Background
Sycamore High School, Cincinnati, OH
Graduation Year: 2001
●Honors Diploma, National Honor Society
References available upon request
Contact this candidate