Housekeeping Supervisor Attendant

BINOD ADHIKARI

Email address; ad5x8t@r.postjobfree.com

Mobile No.009**********

Apply position :Housekeeping supervisor

OBJECTIVE:

Seeking a challenging international opportunity in a progressive organization, this will allow my experience extensive communication and organizational skill while providing an opportunity for career growth.

PERSONAL

INFORMATION

Name : Binod Adhikari

Nationality : Nepalese

Age : 37

Married status : Married

Grander : Male

Date of birth :08-08-1987

Languages : English, Hindi, Nepali

Passport no : PA1644062

Job Profile

•Energetic and enthusiastic with refined manners.

•Can work under pressure and meet deadlines.

•Self-motivated and ambitious with strong desire to succeed.

•Disciplined, honest & straight forward.

•Well-skilled on time-management.

•Can enjoy multicultural work-environment.

•Simple living but sincere & hardworking.

TRANING SKILL:

Completed training Fit For Business at Sofitel Bahrain

Completed training for Hospitality from Caring Family at Fairmont the palm

Completed training for Delighting And Engaging Guest at Fairmont the palm

Complete training for Taking Ownership at Fairmont the palm

Completed training for Recover To Gain Loyalty at Fairmont the palm

Completed training for Coshh and Product Awareness Training from ECOLAB

Completed training for Food And Hygiene Training Course from Fairmont the palm

Completed cross training for housekeeping coordinator at Fairmont the palm

Completed training for housekeeping supervisor at Fairmont

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WORK EXPERIENCE.

•Working as Housekeeping attendant at Sofitel Bahrain Thalassa Sea & Spa from the date of 1st Oct. 2011 to 2013july.

•Working as a housekeeping night shift in charge at Sofitel Bahrain from July 2013 to 2014.

•Working as a housekeeping attendant at Fairmont the palm from date of 23 december2014.

•Promoted as a housekeeping supervisor at Fairmount the palm on April 17, 2017 and last date working on 29 June 2020.

•Present working as a housekeeping supervisor at Raffles Doha

•Working as a pre-opening team at Raffles Doha till date

DUTIES AND RESPONSIBILITIES INCLUDED:

Prepare and delegate daily tasks to Housekeeping Attendants and provide Housekeeping Attendants with necessary resources such as keys and supplies to ensure efficient service on the floors

Handle Guest requests and complaints with care and follow up effectively to enhance Guest satisfaction

Inspect Guest rooms to ensure cleanliness and compliance to the Leading Quality Assurance standards of the Hotel

Monitor room status VIP / DND etc and effectively communicate room status and release rooms to the Front Office Department to maintain a efficient operation

Report damaged items in the room and broken equipment to the Engineering Department as well as any lost and found items by following the set procedures

Order Housekeeping supplies on time and ensure inventory procedures are followed to maintain sufficient stock levels for the operational demands

Evaluate Housekeeping Attendant performance throughout the year and provide effective feedback when needed. Report any performance issues to the Assistant Housekeeper / Assistant Director of Housekeeping

Train Room Attendants on Standards of Performance (SOP) to maintain the desired level of performance and Leading Quality Assurance standards

Assist in the training, supervision and maintenance of grooming and standards of those personnel within their supervision.

Inspect all assigned rooms for cleanliness and maintenance, includes check out, vacant and stay over rooms.

EDUCATINONAL QUALIFICATION

•S.L.C. passed in first division from the His majesty Government Board of Nepal.

•Basic course in computer knowledge.

APPLICANT:

Binod Adhikari

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