Jennifer Phillips
******************@*****.***
Objective:
Results-oriented, delivering exceptional customer service in a retail environment. Building client relationships and enhancing the overall customer experiences. I am seeking to leverage my skills and expertise to contribute to the success of a forward-thinking retail team.
Lyneer Staffing / Mail Innovations
Butner, NC
08/2023 - 11/2023
Worked with team members to effectively and proficiently sort packages.
Used pallet jack to move large boxes to the sorting area.
Instructed new employees of productivity expectations.
Cracker Barrel
Henderson, NC
09/2023 - 3/2024
Maintained a clean and organized work environment.
Assisted other employees as needed.
Participated in training sessions to stay updated on product knowledge and techniques.
Contributed to team meetings by sharing insights and best practices
Field Technician
GeoSonics, Raleigh
05/2017 - 06/2023
Engaged with customers in a friendly and approachable manner to determine their needs and preferences.
Provided personalized product recommendations based on customer needs and preferences.
Inventory management tasks such as receiving shipments and shipping products out. Proactively monitored and replenished inventory levels to ensure product availability.
Resolved customer complaints and concerns promptly and professionally maintaining customer satisfaction.
Cultivated strong relationships with customers to foster repeat business.
Skills
Exceptional customer service skills
Strong communication and interpersonal abilities
Goal-oriented with a focus on achieving goals
Ability to work effectively in a team environment
Problem-solving and conflict resolution skills
References
Available upon request