Support Specialist Technical

Robert New

***** ******* **, ********* **. ***** 840-***-**** ad5wx6@r.postjobfree.com

PROFESSIONAL SUMMARY

IT Technical support specialist, excellent troubleshooting skills built from over 30 years experience. Experience includes mission critical servers, storage and networking enviroments, I’m focused and reliable, Solid career history.

SKILL SETS:

Strong technical skills with all HPE servers, storage and networking equipment.

Working knowledge of Linux, Unix, Windows, and VMWare

Strong Verbal and Written communication skills

Collaborative team player and mentor

Ability to Multitask and adapt to changes quickly

WORK HISTORY:

UNISYS CORP - IT TECHNICAL SUPPORT SPECIALIST

Los Angeles, Ca. 07/2018 - Current

* Provide hardware support for Enterprise products, HPE and DELL server/storage, and HPE networking

* Perform hardware installs/de-installs, relocations and changes as required.

* Provide onsite escalation path for technical issues

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HEWLETT PACKARD ENTERPRISES – IT SUPPORT SPECIALIST

Los Angeles/Glendale, Ca. 11/1995

Provided hardware support for Enterprise products, Industry and High End servers and complex clustered environments

Performed Hardware/Software installations and modifications

Managed major account sites (20 years @ DreamWorks Animation)

Managed projects and programs

U.S. COAST GUARD VETERAN 1978 - 1983

EDUCATION

Coast Guard class A training Electronics for Radio and small circuit board systems

AA degree Anahiem tech 1985

Dozens of certificates thru the years at Hewlett Packard

BADGE SITE INFO

At the present time I have access badges for the following customers. Disney, So Cal Edison, Kaiser Hospitals, ATT,

And DreamWorks Animation

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