Customer Service Rep, Bartender, Bar Manager
Resume:
Ashley Small
Webster, Ma *****
**********@*****.***
Qualifications:
Professional with superior experience and people skills. Excellent communication skills, easily
interacting with customers and all levels of an organization. Special abilities in: event planning,
attention to detail, organization, decision making and staff management.
Management
● Placing orders with vendors and suppliers
● Responsible for hiring, promoting and terminating staff as needed and annual reviews of
● Provided positive discipline as needed to staff
● Managed employees’ vacation and sick time and scheduling to ensure adequate staffing levels
● Communicate directly with customers to ensure customer satisfaction
● Function Scheduling
● Create, develop and schedule Club promotions and events
● Maintain inventory levels
● Manage social Media for the P.A.C.C.
Employment:
White Eagle Worcester, Ma Oct 2017- Jan. 2020
Bartender
Smokey Joes Cigar Bar Worcester, Ma April 2016- Nov 2017
Bartender
Lakeview Marine, Webster, Ma March 2016-Nov. 2016
Receptionist
P.A.C.C of Webster, MA Mar. 2014-April 2016
Bar Manager/Bartender
Oxford Tavern, Oxford, MA Feb. 2013-Feb. 2014
Bartender
La Scala, Worcester, MA Jun. 2012-Sept. 2012
Bartender/Hostess(summer position)
Buca di Beppo, Shrewsbury, MA Oct. 2010-May 2011
Server
Canal Lounge, Worcester, MA Aug. 2009-Feb. 2010
Bartender/Server
The Gym/Cantina Bar & Grille, Worcester, MA Aug. 2009-Nov. 2010
Bartender/Server
Leitrims Pub, Worcester, MA Apr. 2009-Sept. 2009
Bartender
Bravo/Grille 57, Worcester, Ma Apr. 2006-Nov. 2009
Education & Training:
Oxford High School, Oxford, MA Diploma granted June 2004
TIPS certification
Crowd Manager, Commonwealth of Massachusetts March 2015
KENO Training, Massachusetts State Lottery August 2015
References
Anthony Deciccio
GM 99 Restaurant
Board of Directors White Eagle
Kamille Khoury
Smokey Joes
Anthony Freitas
White Eagle Management
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