Customer Service Home Based

Calvin Harvey

**** ** **** ****** ********* B

Margate, FL 33068

Cell- 754-***-****

ad5wwo@r.postjobfree.com

Objective:

Building a long-term career in Customer Service with opportunities for career growth. In addition, enhancing my educational and professional skills while working in a culturally diverse, stable and dynamic work environment.

Education: Bachelor of Science in Business Administration, Management Concentration,

Johnson C. Smith University, Charlotte, NC

Graduation May 2011

Computer Skills: Microsoft Word, Excel, PowerPoint, Access, Outlook, Salesforce, Google

Applications, and Campus Nexus Vue

Work Experience: Atlantis University, Miami FL

February 2020-September 2020

Admissions Advisor

Duties:

Interview students in person and over the phone.

Help students with the application process, and enrolling students.

Warm transfer students to all correct departments.

Dial over 100 prospects daily on Salesforce.

Keep abreast of new changes in policies, procedures and programs to ensure the information I am providing to students is current and accurate.

Kaplan University/Purdue University Global, Fort Lauderdale, FL

March 2012 – July 2019

Admissions Advisor/Student Coordinator

Duties:

Interview students on the phone

Help students with the application, and enrolling students.

Warm transfer students to all correct departments

Manage over 500 students and lead them to graduation

One of the leaders of the new program Excel Track at the University. Teaching coworkers and students how it works.

Manage and provide support to my colleagues by assisting their students with the admissions process, providing enrollment support to help motivate students, and keeping the team informed of our progress by providing activity updates

Reference: Available Upon Request.

Contact this candidate