Mortgage Loan Processor

Stacie Connor

913-***-****, **************@*****.***

Experience:

September 2020- November 2023

Mortgage Loan Processor, Caliber Home Loans, Inc.

Responsibilities: Manage new and existing customers mortgage accounts. Provide Sales support to Loan Officers. Primary contact for new Borrowers to facilitate closing of loan by meeting Underwriting guidelines, set forth by Fannie MAE, Freddie Mac, Veterans Administration, USDA. Operate as the lead contact with Realtors, Builders, Appraisers and Title Companies. Interact with multiple internal departments to ensure Investor, Federal, and Real Estate Settlement Procedures Act (RESPA) lending guidelines were met. Procure income, assets and other documentation from Borrowers required to complete loan closing.

Accomplishments: Exceeded monthly unit goals in 2021 December 2012- September 2020

Senior Loan Processor, Golden Oak Lending

Lead a team to work closely with Loan Officers to assist in closing mortgage loan files. Operated as Main point of for Loan Officers, Branch Manager and Regional Vice Presidents, as well as Borrowers. Conducted review of Borrowers files to ensure met Underwriting and Investor guidelines. Procure income, assets and other documentation required to complete loan closing. Lead and collaborated with upper Management in special projects that supported sales staff and their revenue generation goals.

Accomplishments: Exceeded quarterly goals 2016-2020 Education:

Piper High School, Kansas City, KS

Kansas City Kansas Community College

2

Skills:

Comfortable in a fast paced, high pressure work environment. Excellent communication, written and listening skills. Ability to learn and adapt rapidly to new information, procedures, etc. Computer Knowledge:

Ability to work with several operating systems, including, Windows and MacOSX Microsoft Office programs

Word

Excel

PowerPoint

Mortgage Software

H20

Point

Encompass

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