Continuous Improvement Quality Control

Feliks Shvartsburd

Quality Engineering Leader

415-***-**** ad5ww4@r.postjobfree.com www.linkedin.com/in/feliks-shvartsburd

SUMMARY

Results-driven, data-driven and highly skilled Quality Leader, leading quality management programs and ensuring product and process excellence. Proven track record in implementing effective quality control strategies, driving continuous improvement initiatives. Adept at building and leading globally dispersed high-performance teams, fostering a culture of quality. Coaches, guides, and mentor teams of Quality Engineers ensure success and ongoing skill development.

Always committed to shipping multiple high-quality products under tight schedule and budget, while effectively collaborating with cross-functional stakeholders and delivering growth to the business. Proven track record of multiple successful product releases across HR, E-commerce, FinTech, HealthCare, Law, Contingent Workforce/ HR, ERP, CRM domains.

TECHNOLOGY TOOLS

Distributed Systems, Java, .NET, SQL Server, Oracle, MySQL, Postgres, APIs, Git, AWS, SOA, REST, SOAP, Jenkins, CI/CD, bash shell, Cucumber BDD, TDD, JUnit, RestAssure, JMeter, Ruby on Rails, Angular, AI driven testing, iOS, Android, TestFlight, JIRA, API. Postman, Solr, Sovren, IAM, Redis, Linux (RedHat),Tomcat,Agile/Scrum/SAFe

SOFT SKILLS

Strong leadership with excellent organizational, interpersonal verbal and written skills, ability to work well in fast-paced environment under deadline in a changing requirement. Well organized, detail oriented with great problem-solving skills. Track record of building and managing global teams.

EXPERIENCE

Magnit Global (formerly PRO Unlimited)

Manager Quality and Release Engineering 09-2011-07/2023

Technology stack and automation tools: SaaS Tomcat/Linux, J2EE, Oracle, Linux, Solr, Sovren, IAM, JUnit, Cucumber, RestAssured, JMeter, TestNG, Selenium, Jenkins, Git.

●Owned Quality and Release Engineering for SaaS product development of an industry-leading HR/contingent workforce platform powering $25+ billion in spend of the flexible workforce under management for 350+ clients globally.

●Technical leader, leading the entire company Quality and Release organization with focus to ensure that the organization's products and services meet or exceed customer expectations in terms of quality and reliability. Play a crucial role in establishing and maintaining quality standards, implementing processes, and driving continuous improvement initiatives utilizing Agile/Scrum SDLC in Software development.

●Responsible for working with auditors to make sure software and IT infrastructure is SOX complaint.

●Led security, performance, stress testing efforts conducted by QE team and 3rd party vendor.

●Led quality engineering teams in crafting a product quality vision and strategy

●Led initiative to automate regression test suite utilizing open-source tools which decreased time to conduct regression cycle by 35%

●Provided strategic direction to the Managers and functional team, translating business objectives into long term vision.

●Oversaw a team of automation Engineers developing and supporting SaaS platform

●Implemented QE methods and best practices, minimizing production bugs and incidents

●Led initiative to automate regression test suite utilizing open-source tools which decreased time to conduct regression cycle by 35%

●Established and grew a new organization based in the EU to over 40 people over the period of 18 months increasing test capacity by 50% and reducing cost by 150%.

●Enhanced in-house build portal that allowed the QE team to manage the build and release process for all web and mobile offerings resulting in 25%-time reduction for build deployment for QE team.

●Spearheaded collaboration efforts among Engineering, Product Management, Sales and PMO stakeholders to drive alignment of product roadmap, resulting in 25% increase in annual revenue and 10% improvement in customer retention rate.

●Managed offshore Engineering and QE teams in mobile iOS and Android native applications ending with multiple successful releases.

●Led product releases across web, (SaaS) and mobile utilizing hybrid software development methodology, i.e., Agile/Scrum and waterfall.

●Created and executed on KPIs to ensure team productivity and performance.

CastlightHealth

Sr Manager Quality Engineering 09-201*-**-****

Technology stack and automation tools: SaaS Ruby on Rails, JUnit, JMeter, TestNG, Selenium, Git

●CastlightHealth is Enterprise Healthcare Cloud. Built on Ruby on Rails technology at a later point ported to the J2EE platform.

●Built a QE team from scratch and grew the team to 6 personnel.

●Led all test planning activities, resource allocation, schedule and testing cycles to ensure web-based product, (SaaS), released are delivered on time and with the highest quality

●Built UI automation framework to adopt a data driven approach when developing scripts. Built automation to verify data accuracy for company provided medical insurance costs for individuals and employers.

Case Central

Sr Manager, Quality and Release Engineering 09/2008-09/2010

Technology stack and automation tools: SaaS Tomcat/Linux, J2EE, Oracle, Linux, JUnit, JMeter, TestNG, Selenium,Jenkins

●CaseCentral SaaS eDiscovery and Review platform that provides hosted eDiscovery solutions (SaaS) to Fortune 1000 companies and their Law Firms for litigation, compliance and regulatory response.

●Led a 10-person global QA engineering team

●Hired an offshore QA team in India to scale up testing efforts while keeping costs low.

●Led all test planning activities, resource allocation, schedule and testing cycles to ensure web-based product, (SaaS), released are delivered on time and with the highest quality

●Restructured an existing UI automation framework to adopt a data driven approach when developing scripts.

Syndero

Manager, Quality Engineering 07/2006 – 09/2008

●Syndero, a consumer-facing company, developed a marketing optimization and ecommerce platform for subscription products.

●Built and managed 5 personal e QA department from scratch. Played a key role in project and people management as we grew the team, and continued to meet our deliverable targets

●Led all test planning activities, resource allocation, schedule and testing cycles to ensure web-based product, (SaaS), released are delivered on time and with the highest quality/

●Designed and built UI and regression automation platform using Junit and Selenium. Introduced CI processes using Cruise Control. SVN and other free source Apache tools.

Skills and Qualifications:

- 10+ years of experience in engineering leadership roles.

- Strong believer in data-driven strategies and prioritization.

- Proficient in auditing and improving quality practices across organizations.

- Exceptional people management and career development skills.

- Effective collaboration with technical founders and non-engineering stakeholders.

- Comfortable discussing architecture and technologies with product development architects.

- Quality Assurance Leadership, Test Plan Design, Test Strategy Development, Requirement Analysis

- Outside vendor management.

- Project and Team Management and mentorship

- Root Cause Analysis

- Cross-Functional Collaboration

- Software Testing Methodologies

- API Testing (Postman, Apache JMeter)

- Scripting (born shell on Linux)

- Bug and Test Case Management JIRA/Confluence

- Frontend and Backend Testing

- Quality Metrics Tracking

- Agile methodologies, Scrum/SAFe

- Performance Analysis, Process Optimization

- Collaboration across all functional team’s stake holders, Dev, PM, PMO, CS, Operations, FinOpps, Marketing.

- Strong Interpersonal and Communication Skills

Achievements:

- Successfully led testing initiatives for medium to large software development projects.

- Managed cross-functional teams of quality engineers, enabling high-quality software releases.

- Implemented test automation frameworks and best practices, enhancing testing efficiency.

- Collaborated with Scrum Master to drive Agile methodologies and process improvements.

- Maintained and improved SLA at 99.9+% uptime

Previous Experience will be provided upon request.

EDUCATION

University of Kishinev, Moldova

Bachelor of Science in Computer Science

INTEREST

Self-taught programmer; avid skier; frequent traveler; and dog lover.

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