Oracle Cloud Application Support

Myasha Taylor

678-***-**** *********@*****.*** (no sponsorship)

Collaborator. Self-Starter. Continuous Learner.

I am passionate about the cloud and cloud technologies. Roles desired include cloud engineering, administration, systems operations, integration, and development roles.

Highlights

●Cloud platforms: Oracle Cloud, Google Cloud, Amazon, Azure, and Salesforce.

●Well-rounded technician with experience in administration, design, development, networking, databases, and security.

●Resourceful continuous learner devoted to mastering cloud platforms, technologies, and strategies.

●Database experience: RDS, Aurora, MySQL, Oracle, Oracle DBA, H2, SQLite, MongoDB, Redshift, Azure Synapse.

●Affinity for problem-solving and providing solutions for real-world challenges.

Software

Visual Studio Intellij Eclipse Yeoman Generator Postman Jenkins Docker Oracle Cloud Infrastructure Google Cloud Azure Amazon Web Services (AWS) Pega Salesforce Microsoft 365 SharePoint Azure ServiceNow

Languages

Java Linux HTML5 JSON Python JavaScript C# SQL PL-SQL Shell C++

Work Experience

TekSystems Feb 1, 2024 -

Application Support Consultant.

●Delivered contract application support providing troubleshooting and general software support.

●Utilized include Amazon Workspaces and Microsoft Teams.

●Supported troubleshooting efforts, explained features, guided software navigation, and fielded questions.

Capgemini July 1, 2021 - May 5, 2023

Software Consultant for Financial Services Division.

●Pursued Guidewire PolicyCenter (certified in integration, configuration, and insurance fundamentals).

●Completed ClaimsCenter training and data ETL training.

●Participated in four corporate programs, one of which was designed to streamline internal sourcing initiatives with internal resources.

●Produced proof of concept for prospective client and for organization.

●Trained in Pega, Salesforce, Guidewire, Adobe AEM, Java Fullstack, DevOps, React, Angular, Google Architect, and AWS architect training.

Dixien Apr 4, 2015 - Mar 31, 2017

Web Content Manager, Salesforce Developer, Marketing Coordinator.

●Operated as webmaster with Drupal content management experience, organization of nodes, tags, site updates, theme installation for marketing division at manufacturing company.

●Oversaw front-end Salesforce development responsibilities such as creation of custom reports and user interface modifications.

●Implemented WordPress platform: blog design, setup, and ongoing maintenance tasks.

Freelance Jan 4, 2015 - present

Independent projects with nonprofit organizations and other clients.

●Freelanced in WordPress development experience includes: theme customization, integration of third party plug-ins, configuration, content management.

●Led SharePoint development projects for consulting firms as freelancer, over seven years of experience with front-end development and customization, records management, proficiency workflow creation, and process design.

Education

●Troy University Applied Computer Science (major), Cybersecurity (minor) 2022-

●Amazon Silver Lining-Cloud system operations training initiative 2024-

Cloud SystemsTraining-Learning cloud system operations, technical account management, and architecture-related topics covered in curriculum.

●GenSpark Academy-Microsoft Azure Data engineering training program 2024-

Microsoft Azure Program-data management, storage optimization, data partitioning, security, monitoring, processing, batch processing, and transformation, data lakes, streams, resource groups, data warehousing.

●GenSpark Academy-Cloud Practitioner training program 2022

Python, Java Fullstack as part of Amazon ReStart curriculum. Awarded certificate: Amazon Cloud Practitioner Essentials.

●Per Scholas Academy-Network Support Training Certificate 2020

Network Support Program-troubleshooting, software installation, PC maintenance and setup, networking, driver installation, system configuration, and administration.

●Central Georgia Technical College 2019

Java Programmer Certificate training covers multithreading, classes, modules, OOP concepts.

Certifications

MS 365 Fundamentals-MS 900 certificate (8/23)

AWS Cloud Database-training and Amazon Cloud Database Specialty Associate certificate (1/23)

AWS Cloud Developer-training and Amazon Cloud Developer Associate certificate (1/23)

AWS Cloud Practitioner-training and Amazon Cloud Practitioner certificate (4/22)

Google IT Support-Google IT Support Professional certificate (10/20)

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