Project Management Information Technology

Carlos Alberto Bolaños López

Systems Engineer / Professional card / American visa.

Systems Director – Systems leader – Project manager. Infrastructure leader / Agile – Scrum - Itil

ad5wnf@r.postjobfree.com 316-***-****, Bogotá, Colombiano. LinkedIn: https://www.linkedin.com/in/carlos-alberto-bolaños-lopez-0872923b/ Profile.

Professional in information technology, committed, analysis, implementation of best practices, leadership, oriented to building work teams committed to results, management of information technology (IT) projects to contribute to productivity and achievement of goals. strategic objectives of organizations using appropriate methodologies Work under pressure with optimal crisis management and the best resolutions for the improvement of the company. I am a committed, self- taught person who constantly updates myself to acquire new knowledge that can contribute to the work team and the company. Management skills for team management, coaching functions and development of collaborators' talent, assertive communication at all levels, constant updating in technological trends, always in search of certifications and new knowledge. 18 years of experience in IT project management, focused on the technical areas of Active Directory, networks and Windows servers.

LANGUAGES

Spanish: Mother Tongue / English: A2 Basic

SKILLS.

Kindness, Resolution, Leadership, Kindness, security, Commitment, Analysis, Reliability, Verification, Leadership, Supervision, Resolution, Responsibility, Organization, Evaluation, Management, administration, Communication, Improvement, Planning, Budgets, Negotiation skills, Implementation, Decision making, Conflict resolution, Operational leadership, Advice Ease of speech. RECOGNITIONS.

Mooner Diamante - Diciembre/21. TCS – Commitment and Dedication. Mooner Diamante - Diciembre/22. TCS – Commitment and Dedication. Knowledge, Specialties

Management of 4 years Azure with certificate, Kubernetes, Microsoft power platform GCP, AWS. Management of 5 years Tivoli Storaget Mananger with certificate. Management of 4 years of Data Protector, Windows 2003, 2008, 2012 with course, 2019. 6 years of experience with VWARE AND HIPER-V, McAfee antivirus console. Advanced Excel, Advanced Office, SAP, Oracle Hyperion, Office Automation, Uno, Siigo, SQL, Microsoft Project, Project planner, Scrum fundamentals.

Industries Banking, Insurance, Telcos, Transportation, communication, oil, Government. Knowledge Sector. Cybersecurity, SW development, Infrastructure, Networks, SAP and IP Telephony, Quality, Functional analysis and PMP.

Work team leadership. Colombia, Brasil, Argentina, India, Miami, Honduras, Costa Rica, El Salvador, Panamá. ACADEMIC TRAINING

01/2011–12/2015. Systems Engineer - Tolima University Bogotá, Colombia 01/2019–04/2019. Diploma in Project Management. Colombian Polytechnic. Bogotá, Colombia 02/2021–03/2021. Data Analytics Diploma Cafam University Foundations. Bogotá, Colombia 06/2023–09/2023. Cybersecurity technician Dar Fe Learning Consulting. Bogotá, Colombia 09/2023–11/2023. Leader in the cyber world. Cybersecurity Academy Bogotá, Colombia 04/2022–05/2022. symposium AWS Cloud Practitioner Infrastructure, Networking. Bogotá, Colombia 09/2022–10/2022. symposium ISO 27001: 2022 Update. Intel masterclass. Bogotá, Colombia 05/2023–06/2023. Project Management Foundations. LinkedIn Learnig Certifícate. Bogotá, Colombia. COURSES AND CERTIFICATES.

Agile E1 (CBO) Completion. - TCS Internal Training Program E volé. –2022. Project Management Foundations. - LinkedIn Learnig. –2022. Fundamentals of a modern strategy on AWS. - Netec. – 2023. Ethical Hacking - Cybersecurity Academy. – 2023.

Microsoft Security Operations Analyst. - Microsoft TechNet center. – 2022. Microsoft Azure Administrator - Microsoft TechNet center. – 2022. Software Security Assurance –Hi-tech - TCS Infernal Training Program E volé. - 2021. Digital research and the phenomenon of Cybercrime - Ceabad. –2021. Digital transformation. - Instituto Europeo de Postgrado. – 2021. Microsoft Azure Data Fundamentals. - Intelligent Training. – 2021. Microsoft Power Platform Fundamentals. - Intelligent Training. – 2021. Microsoft Azure Fundamentals. - Intelligent Training. – 2021. VMWARE CLOUD MASTER - VMWare. – 2019.

Basic security training - Campus virtual AXA Colpatria. – 2019. Project management with Agile methodologies and lean approaches - Universidad politécnica de Madrid. – 2019. Scrum fundamentals. - Scrum Study. – 2018.

Soporte a infraestructura. - Microsoft TechNet center. – 2016. Tivoli Storage Manager V7.1 (TSM). - IBM Certified deployment professional – 2016. Next-generation virtualization and presentation from forrester research - VMWare – 2016. Computer security management. – Sena. – 2015.

Computer audit. – Sena. – 2015.

D-Link Basic Certification. - D-Link Technology Institute. – 2015. Itil v. 3.0. - University Minute of God. – 2014.

Windows 2008 server. - Microsoft TechNet center. – 2013. Conceptual database and management systems. - Sena – 2009. Systemx, Blade Center and IBM Director. - IBM Education. – 2008. Servicing Series server test part II. - IBM Business partner training. – 2006. Information and communication systems management. - Universidad politécnica de Madrid. – 2006. Warranty basic for technicians test. - IBM Business partner training. – 2006. Warranty basic for Administrator test. - IBM Business partner training. – 2006. Servicing Series server test part I. - IBM Business partner training. – 2006. Management in computer security and system hacking. - Instituto Ceína. – 2006. WORK EXPERIENCE.

05/2022- 08/2023. Project manager (cybersecurity) TATA CONSULTANCY SERVICES Customer DAVIVIENDA Bogotá.

Synchronization and facilitate work for interdisciplinary teams such as legal area, audit, quality, information security, financial, purchasing, cybersecurity, Infrastructure, channel availability, Cloud teams, SOC, Datacenters, Networks, User Management, Risks, IT, Fraud, suppliers, among others, with the objective of carrying out the implementation of projects for Colombia and Central America.

Provide leadership, planning, facilitation and coordination to the Work Team.

Negotiation of time estimates, scope schedules, objectives, terms and conditions with the client and suppliers.

Assist, manage and track infrastructure requests.

Help technical leaders and Product Owners in product management.

Facilitate prioritization, planning and design techniques for the implementation and execution of red team purple.

Enable continuous improvement in teams.

Responsible for ensuring that the teams have the elements to generate the metrics (indicators, objectives, results and KPI).

Accompany and responsible for 6 projects with agile and traditional client tools. Person in charge: 6 direct 2 indirect.

Achievements:

Implementation of a software development factory, with 25 associates in direct charge

Implementation of strategic Cybersecurity projects for Colombia and Central America

Medellin Datacenter Migration Physical and virtual servers, IBM, HP, DELL, SUN.

Migration Connectivity Subsidiaries

Azure migration, AWS GCP. Closure of EFM application vulnerabilities, Integration with On Premise and EF

HA Plus.

05/2021 05/ 2022. Microsoft tower leader (4 Áreas.) TATA CONSULTANCY SERVICES. Customer AVIANCA Bogotá.

Support the transformation of good management practices to active directory both On-premise and Azure, AWS GCP.

Guide and train teams on how to apply security values and practices.

Evaluate and measure the Hardening of the different AD OUs.

Help teams identify user risks with AD privileges.

Foster an environment of trust in which problems can arise without fear of blame, retaliation or judgment.

Promote, guarantee and maintain SLAs.

Enable continuous improvement in teams.

Supplier management and support levels 1, 2 and 3; HubSpot CRM management, ERP and CRM management.

Responsible for ensuring that the teams have the elements to generate the metrics (indicators, objectives, key results and KPIs).

Guarantee management reports

Accompany the teams in the use of Jira, Confluence, the client's agile and traditional tools.

supervision, coordination and problem resolution in Linux and Windows DataCenter environments, including AD and DFS, Exchange and O365. Project supervision Powershell scripting skills.

Solid knowledge in network systems (TCP/IP), supervision, coordination and problem resolution in High Availability (HA) and Disaster Recovery (DR)

infrastructure assemblies.

Person in charge: 9 direct 8 indirect.

Achievements

IDM Avianca. 215 applications implemented in Sailpoint and Migration to AAD.

Implementation of hardening in the Avtest and Bolsap domains.

Organization of domains and synchronization in Azure. 06/2019-07/2020 IT Infrastructure security - Project coordinator - Customer AXA Colpatria. Bogotá.

Manage IT security project processes on IBM, HP, DELL servers and libraries.

Supervise the assigned work team.

Align and manage strategic requirements in the IT infrastructure security area.

Implement and ensure compliance with IT security policies and procedures

Improve the quality of services by evaluating and improving

Current processes, including KPI implementation.

Manage the development of the assigned work team

Satisfy operational objectives by projecting, scheduling, analyzing risks and managing corrective actions.

Monitoring of red team and purple executions.

Business relationship manager with stakeholders - Business needs assessment.

Analysis of business rules under BPM standard.

Collaboration with the client in the definition and specification of the project objectives.

Project planning, identifying the activities to be carried out, the necessary resources and deadlines.

Coordination of Analysis and Design under UML focused on compliance with the SDLC.

Security Development Coordination and Hardening Test Management.

Coordination and monitoring of Installation in test environments.

Supervision, coordination and problem resolution in Linux and Windows DataCenter environments, including AD and DFS, Exchange and O365. Project supervision Powershell scripting skills.

Solid knowledge in network systems (TCP/IP), supervision, coordination and problem resolution in High Availability (HA) and Disaster Recovery (DR) infrastructure assemblies. Person in charge 3 direct and 5 indirect.

Achievements

Implementation of Hardening in the infrastructure. 04/2018-01/2019. Storage and Backup Spec. COMWARE Customer DNP. Bogotá.

Monitoring and configurations of storage solutions.

Management of Dell ML 6000 Server and library.

Analysis and creation of functional diagrams.

Verification of storage security levels.

Management of compliance with storage levels.

Management progress report due to storage stoppage.

Coordination of work teams (Infrastructure, Databases, Development, Business Analysis).

Integration analysis between the different applications. Persons in charge 1 direct 2 indirect.

Achievement Cloud migration implementation with backups and restoration. 11/2016-10/2017 Systems Director. - Todelar – Customer: Alianza integral. Bogotá.

Participation in systems area adaptation project.

Monitoring and support of projects.

Strategic analysis of information

Project progress report for adaptation to management.

Supplier management and support levels 1, 2 and 3; HubSpot CRM management, ERP and CRM management

Building wiring renovation coordination

Business needs assessment.

Coordination of the analysis, development and implementation of IT projects

Coordination of implementation of new applications and versions.

Supervision, coordination and problem resolution in Linux and Windows DataCenter environments, including AD and DFS, Exchange and O365. Project supervision Powershell scripting skills.

Solid knowledge in network systems (TCP/IP), supervision, coordination and problem resolution in High Availability (HA) and Disaster Recovery (DR) infrastructure assemblies.

Persons in charge: 2 direct 3 indirect.

01/2011-07/2015. Director and IT project leader. /Project Manager. Cos Informática Colombia. S.A.S. Customer: Natural Gas Fenosa Electricaribe y Movistar

Define the project and evaluate needs. - Strategic analysis of information

Survey of business requirements

Monitoring of the Case Backlog (SLA's).

Coordinate the assignment of cases among team members.

Analyze, organize, manage budget for internal projects.

Supplier management and support levels 1, 2 and 3; HubSpot CRM management, ERP and CRM management.

Coordination of the analysis, development and implementation of the IT project.

Provide support to the Gas Fenosa-Electricaribe Datacenters infrastructure.

Have the servers in production Support 55 servers, 8 San and Nas, 4 Tapes, HP, IBM, DELL SUN ORACLE.

Provide spare parts to the infrastructure.

Renewal of structured cabling.

Supervision, coordination and problem resolution in Linux and Windows Datacenter environments, including AD and DFS, Exchange and O365. Project supervision Powershell scripting skills.

Solid knowledge in network systems (TCP/IP), supervision, coordination and problem resolution in High Availability (HA) and Disaster Recovery (DR) infrastructure assemblies.

Persons in charge 5 direct 3 indirect

Achievements

Opening operation in Colombia.

Cost reduction in the purchase of spare parts by 30%.

Maintain budget.

Constant equipment damage has been removed.

Customer satisfaction for 4 years.

Compliance with the margin at 100% of the established services. With the client MOVISTAR Responsible and leader of the MOVISTAR COS INFORMATICA project

Responsible for Movistar's fixed billing.

Responsible for the Operation, automation and planning services of the architecture mainframe based on ParallelSysplex, Datasharing and CicsPlex with 2 System Z servers, with 7

Responsible for the shift schedule, vacation and disability scheduling.

Responsible for factory storage, on an extended and redundant SAN in 2 factories and 2 infrastructures with double fiber (active and standby).

Persons in charge 12 direct 3 indirect

Achievements

Manage the budget of the operation on IBM servers.

Reason for Withdrawal: Non-renewal of contract by the two clients.

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