Customer Service Retail Sales
Resume:
MEHBOOB YOUSAF MUHAMMED
Objective
To pursue a challenging career to work with an organization with
significant growth opportunity where I can actively contribute my knowledge, experience, skills for growth of the company and career growth.
Skill Highlights
Work Ethic Customer Service Skill
Strong decision maker Attention to Detail
Business Awareness Communication Skills
Dependability Interpersonal skills
Experience
SMSA EXPRESS TRANSPORTATION CO.
Retail sales executive - 22-08-2015 to Present ( 6 Years ) Service center floater - ( 3 Months )
Develop business strategies to raise our customer pool, expand store traffic and optimize profitability.
Ensure high level of customer satisfaction through excellent service.
Coordinating with operations department from timely pickup of the shipment from customer’s place.
Deal with all issue that arises from (Customer Complaints, Product, Documents, Related etc.).
Create a new client and retain existing clients.
Increase sales for the company.
Preparing shipping documents for import and export.
Handling all store activity.
Solved the customer’s query and managed service facility through phone calls, mail etc.
Working has team member and increase company growth and profit.
Maintain outstanding store condition and visual merchandising standards.
Good knowledge of processing international shipment by following SRG.
+966-**-***-**** ad5wm4@r.postjobfree.com Alwadi area, Othman ibn affan road `Exit#7’ city Riyadh Education
Bachelor of Commerce (B.com): - 2011
University of the Punjab, Pakistan
Languages
English ( Good )
Arabic ( Good )
Urdu ( Fluent )
Punjabi ( Native )
Certifications
Office management
Customer care
Dangerous goods
Retail service specialist
Key skills
Knowledge of POS application.
Knowledge of customs paperwork.
MS office (Word, PowerPoint, Excel).
Basic knowledge of Tally ERP9 and Tally prime.
Excellent knowing of operating smart devices.
Hobbies
Cricket Volleyball Swimming
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