Front Office Desk

CURRICULAM VITAE

SUPRIYA SAWANT DHAWARE

MOBILE: 869-***-****

EMAIL: ad5wep@r.postjobfree.com

CARRIER OBJECTIVE

To achieve desired goals ways of challenging job assignments,

Learning by working relationship with peers, and to always

Have a career growth in prosperous manner.

STRENGTHS

Positive person, Sharpened professional skills, Hard working, Pleasing Personality

Ability to take initiative and instally striving for Self Employment

PROFILE

Name : Supriya Sawant Dhaware

Date of Birth : 23rd June 1990

Marital status :Married

Language :English,Hindi,Marathi

Age : 30yrs

Qualification

S.S.C

H.S.C

Hotel Management Diploma

Extra Qualification

1) Computer Basic Knowledge MSCIT Course.

Extra Activities

1)Good Skills & Communication

2)Taken Radio Jockey Training

NATURE

Polite & Obedient.

HOBBIES

Cooking

Interacting With People.

WORK HISTORY

Currently Working With Global Group. [Front Office Executive]

Answer, screen and forward incoming phone calls.

Greet and welcome guests as soon as they arrive at the office.

Direct visitors to the appropriate person and office.

Ensure reception area is tidy and presentable, with all necessary stationery and material.

Provide basic and accurate information in-person and via phone/email

Maintain office security by following safety procedures and controlling access via the reception desk

Inward/Outward Courier Track.

Tracking Bills.

Worked with” Hotel Bawa International [Front Tele Operator /Front Desk Assistant].

Roles And Responsibilities.

Answers incoming calls.

Directs call to guest rooms, staff, or departments through the EPBX system.

Place outgoing calls.

Receive guest messages and deliver the same to the guest.

Logs all wake up call requests and performs wake up call services.

Provides information about hotel services to guests.

Greeting and assigned rooms to guests

Processed guest check ins and outs

Preparing room bills and restaurant bills

Handled payments through cash, cheque & cards.

Worked with “Hotel Grand Sarovar Premier [Reservation’s Assistant]

Roles And Responsibilities.

Receving calls from guests.

Verifying customer information

Sending customers a confirmation note email and assigning rooms.

Helping customers to choose the right packages and accommodations.

Worked with We care Health Service. [Patient Care Executive]

Roles And Responsibilities.

Handling calls & Emails of International Patient’s Medical Query

Making Medical Treatment Plan, Visa & stay arrangements.

Coordinating with hospitals and doctors.

Stay arrangements& airport pick up and drop.

Worked with Hotel Ramee Guestline Hotel. [Reservation’s Executive]

Roles And Responsibilities.

Receiving calls from guests.

Verifying customer information

Sending customers a confirmation note email and assigning rooms.

Helping customers to choose the right packages and accommodations.

Karishma Hair And Beauty Care-Spa, Academy & Salon. [Administration & Front Office Manager]

Roles And Responsibilities.

Answering the telephone scheduling appointments.

Greeting customers, cashiering & making bills.

Daily maintenance of spa lobby.

Caring of furniture & plants

Making a note of cancellations.

Checking Emails, filing,data entry and the preparation of letters and documents.

Sending Emails & Messages on offers, staff and clients anniversary’s.

Worked with AV Immigrations-Apex Visas As Case Processing Officer.

Roles And Responsibilities.

Attending calls

Mailing client for visa process

Taking care of the language Exam

Attending clients taking interview.

PUNE

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