Supply Chain Operations Supervisor

John Wilkinson

Morristown, Tennessee, United States +1-423-***-****

ad5weo@r.postjobfree.com

SUMMARY

Logistics problem solver. 20 years warehouse experience, 15 years management experience, 6 years managing in a union environment, SAP super user, oracle, food manufacturing, HACCP, BRC, AIB, GMP, Kronos, ETime, available to relocate, WMS, logistics, supply chain,

WORK EXPERIENCE

Warehouse Operations Supervisor

American Greetings June 2014-February 2022

Afton, Tennessee

Responsible for scheduling and placement of material movement associates in a union manufacturing

operation to ensure peak efficiency and safety for all departments, responsible for the correct

location and counts of both raw materials and finished goods, maintain working relationships between

departments and union officials to ensure compliance of union contracts for labor and job placements,

responsible for in excess of 75 forklift drivers and 90 stock workers during peak season, responsible for coordinating labor and resources to load an average of 60 trailer loads of product daily during

peak season, responsible for scheduling all overtime based on union contracts, responsible for daily

audits and weekly approvals of associates time for payroll system, managing radio frequency warehouse

management system. Responsible for Amazon and Wal-Mart e-commerce programs, averaging over 2710 picks per day for each program. Instituted a KPI program that increased orders pulled by 47% and reduced pulling errors by 8%. Modified the training program and reduced turnover by 20%

Operations Supervisor

Rich Products, Inc October 2011-July 2013

Responsible for operation of all lines and shifts at two plants for cereal mix department, responsible for creating all the mix for both internal and external customers in USA and international plants, oversee

production to ensure that schedules were met, interviewing and hiring potential candidates for cereal

mix department on all three shifts, performed performance reviews and any needed disciplinary actions,

responsible for input of all employee schedules and review of time to make sure payroll was met. Modified SOP’s and record keeping that lowered non-conforming product from 15% to less than 3%. Reduced change over times by 10% and lessened the opportunity of possible foreign material contamination by using a shadow board and controlling access to the needed tools for conducting a change over.

Logistics Supervisor

Rich Products, Inc September 1995-September 2011

Morristown, Tennessee, United States

Oversee all operations aspects of Shipping and Receiving on three shifts at 2 plants. Ensuring quality

product was shipped out correctly and in a timely manner, managed Lean logistics system, maintained

incoming and outgoing inventory in SAP and ensuring that all transactions occurred correctly and in a

timely manner, responsible for all aspects involved in international shipments, managed overnight and time critical shipments and deliveries, implemented and helped manage radio frequency program at both

Morristown plants, managed Chep pallet program at both plants, planned and scheduled LTL pickups and deliveries, trainer for all powered material movement equipment, responsible for all interviewing and

hiring of shipping and receiving associates, reviewed associates progress and helped them set goals for future development and success, performed disciplinary actions when needed, responsible for ensuring

that all associates were properly trained for the jobs, and had the tools to succeed, managed time keeping

and payroll, responsible for working with other departments to schedule associates based on need and workflow demands. started a weekly audit of inbound and outbound Chep pallets and working with vendors to begin using Chep pallets also and saved 200k on pallet cost the first year. Developed and put into place a “pay for skill” program that gave associates a voluntary way of increasing their payrate by learning different jobs and being more flexible on what shifts they worked. Instituted a “training matrix” that outlined the positions in the department and equipment used. As associates went through the training they signed off they knew the tasks and then demonstrated to management that they could perform the job they moved a beginning level of “silver” to the third stage of

“Platinum” they increased their hourly rate. .50 to move from “silver” to “gold” and .75 by moving from “gold” to “platinum” for a total increase of 1.75 per hour. Going to the final level also came with the associate signing that they would now be willing to work any shift that they were needed to cover open positions as needed. This decreased overtime and saved 75 thousand on payroll over a year.

EDUCATION

Bachelor's degree in Logistics

The University of Tennessee

Knoxville, Tennessee, United States

Logistics SKILLS

Forklift

Oracle

Logistics

Inventory Management

Payroll Operations

Warehouse Management

Radio Frequency Identification (RFID)

HONORS & AWARDS

Leadership training

Change management

Continuous improvement

5S/Lean management

Oracle inventory system management SAP inventory management

E-time payroll system Kronos payroll system SmartTime payroll system APIC classes

Forklift- train the trainer certified

LANGUAGES

English - Intermediate

WORK AUTHORIZATION

Kronos Warehouse Management System

Shipping and Receiving Drivers MRP SAP System Management Enterprise Resource Planning

Change Management Supply Chain Inventory

Product Management Inventory Control Radio Frequency

Scheduling

Production Planning Contracts

Procurement Continuous Improvement Lean Manufacturing

Employee Resource Group LTL

OSHA Audits Microsoft Excel

SIX Sigma

Microsoft Office 5S

Workflow

Interviewing

Leadership Skills

I am authorized to work in the following countries: • United States

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