Cocktail Server Customer Service
Resume:
Maria Tejada
ad5wdf@r.postjobfree.com
Redlands, CA
Work Experience
**-*-** *******, ****** & Casino - cocktail server
● Completed necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit
●Ensure Bartenders have adequate glassware, garnishes, beverages, and supplies at all time
●Responsible for stocking bars with all garnishes, glassware, straws and napkins
●Become knowledgeable of the operation of the cash and comp procedures
Accommodating .
1.Immediately informed supervisors of any problems or unusual situations and took appropriate action.
2.Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
0-/11/2021 - 9/27/23 Le papagayo, Carlsbad, CA- hosting, Busser
3 years of experience hosting and running the restaurant seating over 80 reservations a night.
Courteously answer phone calls, welcome and seat guests, and present menus.
Prepare seat arrangements and organize reservations to ensure guest satisfaction.
Monitor dining room for proper cleanliness and supply levels
Busser shifts included taking care of 250 guest needs, clearing any plates, offering any additional condiments needed.
12/13/22- 6/5/23 Bomb Burgerz, Carlsbad, CA- bartender
Job duties include welcoming and seating guests in a comfortable location, taking customers food and drink orders, and using teamwork skills to work quickly and efficiently with the kitchen to get the customers orders out in a timely manner.
Memorization of all food and drink items on the menu, take customers orders, Utilizing customer service skills to deliver a lasting impression of the restaurant on the guest, and resolving issues quickly with care.
Chipotle, palm springs
-Executed 40% increased dean by fulfilling 70 additional orders/hr
-Processed $1600 in sales leading to 16 percent MTM increase
-Implemented 14 step checklist to ensure safety of 1500 customers daily
-Followed procedures for safe food preparation, assembly and presentation
McDonald's, 14280 Palm Dr, Desert Hot Springs, CA 92240- food service
-multitask and process different orders and transactions while still prioritizing efficiency
managed and trained 7+ employees on preparation and presentation of food items
3- ensured satisfaction by processing orders through drive-through
-served 200+ fast food items to 400 customers daily
Hollister- 4373 La Jolla Village Dr Ste 170, San Diego, CA 92122
Hollister -72840 CA-111 #144d, Palm Desert, CA 92260
-maintained a clean, organized inventory and curated displays of rotating seasonal
Clothing and accessories.
-ability to manage different tasks
- happily guided customers through the process of successfully finding their ideal styles.
- actively stayed informed about latest sales offerings and loyalty programs
WALMART
-Handled POS systems transactions included credit, cash, exchanges, returns, and refunds
To ensure seamless and accurate flow
-Required to keep friendly and lifted all the time, kept focused
Skills
-instructed
-collaborated
-workflow delegation
-Ability to Work in fast pace work environment efficiently and effectively
-performance management
- Great communication skills as well as team cooperation and leading
-team building
- health and safety training
Education
Desert Hot Springs High School- 65850 Pierson Blvd, Desert Hot Springs, CA 92240 - HS Diploma
City college San Diego - 1313 Park Blvd, San Diego, CA 92101- first semester
●College of the desert- 43-500 Monterey Ave, Palm Desert, CA 92260
Contact this candidate