Lilia DonJuan
Pittsburg, CA **565
ad5w8x@r.postjobfree.com
SKILLS
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Bilingual English and Spanish Computer Skills
Customer Service Data Entry
EXPERIENCE
Blanca’s Housekeeping, Pittsburg - Administrative Assistant February 2020 - PRESENT
● Answered and routing calls, emails and delivering messages to staff.
● Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
● Ensured accurate record-keeping with diligent data entry. Human Performance Center, Santa Barbara - Receptionist January 2019 - September 2019
● Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
● Confirmed appointments, communicated with clients, and updated client records.
Scalable Commerce, Santa Barbara - Customer Service Representative June 2018 - January 2019
● Handled customer inquiries and suggestions courteously and professionally.
● Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. EDUCATION
Santa Barbara City College, Santa Barbara - Chicano Studies AA