Crew Member Upward Bound

JOY V. SMITH

*** *. ****** **, ********, GA ***** Email: **********@*****.***

678-***-**** https://www.linkedin.com/in/joy-victoria-354b221b9/

EXPERIENCE

Zaxby's Chicken Fingers & Buffalo Wings Atlanta, GA Crew Member March 2023 - September 2023

●Skilled in efficiently managing high-volume orders, demonstrating a strong ability to work well under pressure during peak hours.

●Excellent communication skills, adept at taking customer orders accurately and addressing inquiries, ensuring a positive dining experience.

●Collaborative team player, contributing to a harmonious work environment and demonstrating a commitment to teamwork.

●Capable of multitasking effectively, juggling various responsibilities in a fast-paced environment, including cashier duties and food preparation.

Trio Upward Bound Charlotte, NC Art Club Instructor/Counselor October 2022 - February 2023

●Managed large groups in a classroom setting while teaching different artistic techniques, performed in sections.

●Proficient in developing and implementing engaging art curriculum that fosters creativity, critical thinking, and self-expression.

●Experienced in facilitating art workshops, ensuring a safe and inclusive environment for diverse student populations.

●Passionate about fostering a positive and supportive learning environment, dedicated to empowering students to achieve their educational and artistic aspirations within the TRIO Upward Bound program.

●Facilitated art workshops, ensuring a safe and inclusive environment for diverse student populations.

AMF Bowling Lanes Greensboro, NC Crew Member January 2022- July 2022

●Proficient in various roles, including lane maintenance, shoe rental, and cashier duties, contributing to the smooth operation of the facility.

●Adaptable team player, fostering a collaborative work environment and consistently supporting fellow team members.

●Committed to maintaining a clean and organized bowling alley, adhering to safety and cleanliness protocols.

●Demonstrated ability to handle cash transactions accurately and efficiently, providing excellent service at the front desk.

●Exceptional problem-solving skills, capable of addressing customer concerns and resolving issues to their satisfaction.

Amazon Charlotte, NC

Warehouse Associate April 2021– December 2022

●Efficiently picked and packed customer orders, maintaining a 99% accuracy rate, and contributing to on-time delivery metrics.

●Operated forklifts and pallet jacks to transport materials and products safely and efficiently, reducing loading and unloading times.

●Conducted regular cycle counts and assisted in restocking activities, ensuring inventory accuracy and timely product availability.

●Actively engaged in continuous improvement initiatives, suggesting process enhancements to boost efficiency and reduce errors.

●Consistently follow quality control procedures to minimize errors and returns, contributing to customer satisfaction.

Kid to Kid Consignment Charlotte, NC

Sales Associate (Inventory) August 2018 – May 2021

●Adept at providing comprehensive assistance to customers regarding consignment processes, pricing strategies, and acceptance criteria.

●Skillful in the art of visual merchandising, strategically arranging consigned items to create an enticing store layout that maximizes sales opportunities.

●Possesses exceptional customer service acumen, adept at fostering strong customer relationships, addressing inquiries, and guiding patrons in discovering unique consignment treasures.

●Collaborative team player who actively engages in store-wide initiatives, contributing to the creation of an inviting and customer-centric shopping atmosphere.

Camp Eagle Rock Charlotte, NC

Summer Counselor August 2017 – August 2018

●Adept at cultivating a secure and all-encompassing camp atmosphere, meticulously enforcing regulations, mediating disputes, and prioritizing the welfare of campers.

●Charismatic communicator, adept at captivating and motivating campers through compelling narratives, melodic tunes, and educational initiatives.

●Devoted to instilling core values such as leadership, collaboration, and ecological consciousness in young campers, fostering character evolution.

●Attentive to detail and unwavering in commitment to safety, armed with certifications in CPR and First Aid, committed to the well-being and security of both campers and staff members at Camp Eagle Rock.

EDUCATION

Central Piedmont Community College - Associates in Fine Arts Charlotte, NC

Bachelor of Arts in Business Management / Entrepreneurship and Innovation

Contact this candidate