Pharmacy Technician Customer Service
Resume:
Courtney Tucker
Belgium, WI *****
ad5w2i@r.postjobfree.com
Work Experience
Pharmacy Technician
Meijer - Grafton, WI
October 2015 to May 2023
Managed patient & doctor profiles, processed prescriptions,medical terminology, handled all medication recalls
Worked & fixed insurance problems to obtain paid claims, customer service,mylri line phone system, incoming and outgoing calls, ordered medications, inventory, performed healrh insurance wellness exams on employees. Trained all new tech hires, worked with patient's dctor's offices to obtain prescription refills & approve corrections to medications, as well as completing Prior Authorizations for insurances.Trained all new pharmacy hires.
Office Assistant/Receptionist/Scheduler
Scas Management Group LLC - Milwaukee, WI
April 2009 to May 2014
Manage phone systems
Ran background checks on new hires
Scheduled all caregivers & clients, trained mew office hires, maintained office filing, organized & approved requested time off of caregivers.
Intake Coordinator
Wisconsin community counseling services - Mequon, WI January 2009 to June 2012
Preformed initial intake appointment of individuals seeking drug rehab services Preformed drug screens & reported analyses to the doctors & therapists involved in the patients treatment plan.
Matched patients to appropriately licensed AODA counselors & suboxone licensed doctors Ran doctor days
Customer service
Education
College in Psychology
Kaplan university - Milwaukee, WI
Skills
• Pharmacy Technician Experience
• Compounding Medications
• Cash Handling
• Typing
• Management
• Microsoft Powerpoint
• Microsoft Outlook
• HIPAA
• Medical Terminology
• Microsoft Word
• Order Entry
• Medical Office Experience
• Computer Operation
• Teaching (3 years)
• Insurance Verification
• Medical Records
• Data Entry
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