SANNI BABATUNDE
BISIRIYU
*, ******** ******, ***** ****, Mushin, Lagos.
ad5vwn@r.postjobfree.com
PERSONAL DATA
SEX: Male
MARITAL STATUS: Single
RELIGION: Muslim
STATE OF ORIGIN: Ogun State
LOCAL GOVT AREA: Ijebu North East
NATIONALITY: Nigerian
OBJECTIVES
> To gain more knowledge and contribute to the development of the organisation.
> To provide new ideas and effective team work towards achieving the organisations goal. EDUCATIONAL BACKGROUND_
TERTIARY: Yaba College of Technology, Lagos
SECONDARY: Ansar udeen Model College, Junior School, Isolo Lagos. St., Joseph Secondary school, Surulere.
PRIMARY: Livingstone Nursery and Primary School, Ilasa Maja, Mushin, Lagos.
QUALIFICATION OBTAINED WITH DATES
HIGHER NATIONAL DIPLOMA IN ELECTRICAL/ELECTRONICS ENGINEERING. 2019 NATIONAL DIPLOMA IN ELECTRICAL/ELECTRONICS ENGINEERING 2017 SECONDARY SCHOOL CERTIFICATE EXAMINATION 2010
FIRST SCHOOL LEAVING CERTIFICATE 2004
WORK EXPERIENCE_
ORGANISATION: H.F Schroeder (W.A)
PERIOD: 1 year (2017 - 2018)
DEPARTMENT: Quality control
JOB ANALYSIS: Ensuring correct and efficient protection of various component and devices, running diagnosis on electric machines and also ensuring the effectiveness of and services. ORGANIZATION: Edutransformers limited
PERIOD: 2020 - 2021
DEPARTMENT: Marketing
JOB ANALYSIS: Introducing product to existing and prospectus customers and provide technical assistance to existing customers.
ORGANIZATION: Nigeria Youth Service Corp (NYSC)
PERIOD: 1 year (2021 - 2022)
DEPARTMENT: NYSC Corp member JOB
ANALYSIS: 1 year mandatory service
ORGANIZATION: W.H.O
PERIOD: 2 weeks (12 Oct. 2021 to 16 Oct., 2021)
DEPERTMENT: Independent Monitor.
JOB ANALYSIS: As the name implies the entails monitoring agents vaccinating children to ensure they are carrying out their task as they should, ensure the right team on duty in each settlements, check the vaccine vile to know if they are still effective stage and interview mothers/care givers. ORGANIZATION: United Bank of Africa Customer Fulfilment Center. PERIOD: April 27th, 2022 to present.
DEPERTMENT: Multimedia.
JOB ANALYSIS: Attending to and resolving customers complaints via the live chat platform using applications like finacle, gtp marchant, postilion, extra switch, bvn nibbs etc. to work on an resolve customers complaints.
ORGANIZATION: United Bank of Africa Customer Fulfilment Center. PERIOD: April 27th, 2022 to present.
DEPERTMENT: Multimedia.
JOB ANALYSIS: As a customer experience expert team lead my main responsibilities includes and not limited:
• Organizing work
• Communicating goals
• Connecting work to context
• Delegating tasks
• Leading by example
• Problem solving
• Managing project progress
• Coaching to improve team member skill sets
• Motivating team members to accomplish their goals
• Nurturing team member strengths and identifying areas for improvement
• Representing and advocating for team needs
• Responding escalations, containing the incidence and providing solution to the issues. COMPUTER SKILLS
Microsoft office
SKILLS AND INTEREST
I am a fast learner, a problem solving, an efficient communicator, team player, an achiever, smart, intelligent and a hard worker individual who believes in working smart. HOBBIES
Watching movies, listening to music, practicing karate and singing. CERTIFICATIONS
Health safety and environment (HSE) : Level 1 and 2. Health safety and environment (HSE) : Level 3.
The fundamentals of digital marketing.