Project Manager Customer Service
Resume:
David M. Obloy
Manassas, VA *0112
Phone: 301-***-****
E-mail: ad5vwk@r.postjobfree.com
●Thirty (30) plus years in the construction trades.
●Two (2) years Project Manager experience, managing and leading up to 20 installers.
●Extensive knowledge and experience of high-end kitchen and bathroom installation techniques, materials, and tools.
●Strong attention to detail and excellent problem-solving skills.
●Excellent communication and customer service skills.
●Strong work ethic and commitment to delivering high-quality work.
WORK EXPERIENCE HIGHLIGHTS
Get You Some Productions, LLC. May 12, 2021 - present
Skydiving Videographer
owner
Responsible for taking photos and videos of tandem jumpers, students, and free flyers during a skydiving excursion.
For tandem jumpers, jump alongside tandem jumpers. Maintain speed with the instructor and obtain photos and videos from multiple angles, focusing on capturing each moment and reaction from unique and detailed perspectives, recording their reactions and preserving the memories. Edit photos and videos to consolidate a final product for customers to keep.
For students, jump alongside student and instructors to document student’s form and application of necessary skills, to provide footage to be used by the instructors to debrief the jump so the student can see the good and bad of their performance in order to perfect their skills.
For free flyers, jump alongside free flyers (highly experienced skydivers), to meet their goals, be that vanity shots or skill documentation for improvement goals.
Mid-Atlantic Tile Kitchen and Bath February 2015 - December 2022
Frederick, MD
Home remodeling/renovation, construction, carpentry and trim carpentry, plumbing, and electrical for high end kitchens, baths and additions.
Project Manager for Installations December 2020 - December 2022
●Responsible for 4 teams of 2-5 men, plus sub-contractors.
●Ensure the sub-contractors and installers provide a high level of customer service.
●Determine workflow, project complexity and identification of appropriate skills necessary to complete each project and coordinate with the installation Team.
●Ensure each job meets project financial constraints and company standards.
●Manage schedules of installers, sub-contractors, and inspections.
●Ensure all product orders are accurate and timely to the manufacturer.
●Create project checklists and workflows to reduce mistakes, ensure proper takeoffs, minimize waste, and ensure correct quantity and type of materials are ordered to complete job for the scope of work.
●Demonstrate a high level of positive energy and integrity towards staff, contracted teams and customers.
●Deliver agreed to results in the areas of safety, quality, delivery, costs and employee satisfaction/development.
●Establish an environment conducive to high levels of engagement, morale, and employee satisfaction.
●Create and maintain project schedules.
●Oversee the schedules with customers, technicians and sub-contractors, and adjust as needed.
●Coordinate communication with Office Manager, Designers, and Customers.
Lead Installer February 2015 - December 2020
●Lead team of 2-5 installers.
●Install and assemble showers, kitchen and bathroom cabinets, countertops, sinks, faucets, appliances, and other fixtures according to client specifications and design plans.
●Measure and cut materials accurately to ensure precise fitting.
●Coordinate with clients, designers, and project managers to ensure smooth project execution.
●Ensure compliance with building codes, safety guidelines, and industry standards.
●Troubleshoot and resolve any issues or challenges that may arise during the installation process.
●Maintain a clean and organized work area and adhere to project timelines.
Case Architects & Remodelers July 2012 - February 2015
Bethesda, MD
Home remodeling/renovation, construction, carpentry and trim carpentry, plumbing, and electrical for high end kitchens, baths and additions.
Installer
●Lead team of 2-5 installers.
●Install and assemble showers, kitchen and bathroom cabinets, countertops, sinks, faucets, appliances, and other fixtures according to client specifications and design plans.
●Measure and cut materials accurately to ensure precise fitting.
●Coordinate with clients, designers, and project managers to ensure smooth project execution.
●Ensure compliance with building codes, safety guidelines, and industry standards.
●Troubleshoot and resolve any issues or challenges that may arise during the installation process.
●Maintain a clean and organized work area and adhere to project timelines.
EDUCATION
University of Maryland 1991-1992
Business Management Courses working towards Bachelors of Business degree
University of Maryland - College Park January 1980
GED
Contact this candidate