Front Desk High School
Resume:
Felica R. Scorese
******.*********@*****.***
OBJECTIVE
Seeking a position that offers the opportunity to become a part of a stimulating and challenging environment that will provide future advancement opportunities.
EDUCATION
Lake Taylor Senior High School Norfolk, VA 1981-1985, High School Diploma
Horizon Blue Cross Blue Shield Harrisburg, PA 2012, Medicare/Medicaid/Commercial Insurance Training
CORE COMPETENCIES
Scheduling and confirming appointments
Problem resolutions
Claim appeals
Insurance processing and posting
Verifications
Accounts Receivables
Patient Billing
Weekly payroll
Managed front desk
Patient care advocacy and support
Medical Terminology
Collections accounts
Data entry
Medical records
Microsoft Excel
Microsoft Word
Healthpac
Word Doc
Claim Logic
Card Connect
Trizetto
Clinic Tracker
Athena
Nuance
Flash Power Share
WORK EXPERIENCE
Mid Atlantic Imaging Center, Front Desk Associate, 2022 to current
Made and confirmed appointments for diagnostic, ultra sounds, bone density and screening mammograms.
Getting doctor orders/referrals.
Collecting copays and patient bills.
Delivered labs out to the doctors along with reports.
Express Billing System, Billing Associate, 2020 to 2022
Verifying patient’s insurance and copay’s, billing patient’s visit to the insurance companies,
Collection accounts
Processing payments from patients
Appeal forms to the insurance companies
Pathways Neuropsychology Assoc., Billing Associate/Front Desk, 2018-2019
Confirmed appointments
Verified insurance’s
Collected copays and set up self-pay
Billed to the insurance companies
Authorizations for testing
Dr. Michael Munoz, MD Ophthalmologist, Claims Manager, 2014-2016
Managed front end operations
Provided high quality customer service to all patients and clients over the phone and in person
Billed out all visits to insurance companies and to the patient
Account receivables and collections
Dr James Pancurak, MD, Billing Manager, 2003-2014
Delegated tasks to front end employees throughout the day
Managed all communication with drug representatives over the phone and in person
Billed out all visits to the insurance companies
Coordinated surgeries
Obtained authorizations and arranged medical clearances with primary doctors
Posting all insurance and patient payments
Patient billing
REFERENCES
Available Upon Request
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