Call Center Agent

Resume For Krystal Perkins

*** *** **. **, ******, AL 35592

205-***-**** *************@*****.***

Education

Sulligent High School Class of 2001 Sulligent, AL

Graduated 10th in Class in 2001 Sulligent, Alabama

Traveled to Mexico From 2001 to Current for Mission Work

Bevill State Community College Fayette, AL

Spring-Fall Term ’05

Work Experience

Liveops, Inc. September 2006 - 2010

At-home Call Center Agent

Taking Calls for Many Major Clients Handling Orders, Acquiring Customer Information, and Dealing with Various Promotions

West At Home September 2008 – March 2012

Position: At Home Call Center Agent

Taking calls for many major corporations, collecting data for major companies, Transcribing data for certain calls

Motel Nord Haven May 3,2012-October 6, 2012

Position: Front Desk Clerk and Maid

Supervisor: Terry Timeche 907-***-****

Vernon Shop N Save April 29th, 2013-May 30th, 2015

Position: Cashier/Stocker

Max Home June 1st, 2015-Feb. 28thst, 2022

Position: Inspector and Sewer

Concentrix Feb 1st-Current

Customer Service Representative for Humana

Started out taking customer calls and helping enroll medications transitioned to Help Desk Specialist helping agents when they had issues on their customer calls.

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