Case Management, keyboarding, telephone, professional attitude
Resume:
Gene L. Foster
Stephens City, VA *****
(ad5vpk@r.postjobfree.com)
SKILLS
•Case Management
•Adult Counseling
•Teen and Residential Counseling
•Keyboarding
•Proficient with Office 365
•Switchboard multi-line
•Payroll
•Teaching
•Copy Machine/Fax/Scanning
•Pre-placement Registration
•Admission
•Scanning of documents
•Quality Control of files
•Digitally file documents
•Auditing/Editing/Proofreading
Citrus County Health Department Human Services Counselor
Start Date: 1/4/2019 End Date: 4/1/2020
Case manager received referrals from doctors’ offices and DCF letting the department know that there were clients that needed assistance that were pregnant or had children living at home that needed assistance up to the age of 3 years old. Human Services Counselor goes out and discusses what the needs are of the client and see if they will agree with the assessment. If they do, then we give them the services needed so that they will be able to stay at home and not have to be put in a facility.
Cares of Florida Case Manager
Start Date: 2/5/18 End Date: 1/3/2019
Case manager received a referral from the APS of the DCF and lets the case manager know that there is a client that needs services. CM calls the client and schedules a time and date to see the client within 72 hours (about 3 days) to get services given to the client. CM goes out and discusses what the needs are of the client and see if they will agree with the assessment. If they do, then we give them the services needed so that they will be able to stay at home and not have to be put in a facility.
Access Health
Start Date: 4/5/2017
Referral Coordinator document/control specialist
End Date: 2/2/18
As a Referral Coordinator, I had to look up the provider for the member, then key in the code for Office Administration, Outpatient or Ambulatory; call member and make sure you were speaking to the correct person because of the HIPPA laws. We would have to authorize the member to have the procedure or visit with the physician, rehab therapy, x-rays.
In the notes we would have to put in the CPT codes for diagnosis, referral, treatment of new and old patients; make note of the patient call after call; summarize the progress notes/demographics, ambulatory for surgery with provider and facility listed. Create digital images of paper documents using multiple types of scanners. Making sure that the documents were processed through quality control.
Humana At Home Health Care Coordinator
Start Date: 2/25/2013 End Date: 4/3/2017
Serve as primary contact for members to coordinate care by identifying barriers to attaining health goals. Facilitate specific interventions through education, referrals, and care coordination to assist members in reaching their health goals. Responsible for obtaining or verifying that Health Risk Assessments are completed on each member and when necessary, making referrals to clinical staff to assess for re-stratification to a higher acuity level of care. Responsible for obtaining medication list, allergies, fall risk screenings and documentation of an individual priority based on member's needs.
Gulf Coast Community Services; DBA Lutheran Services
Case Manager
Start Date: 9/21/2009
End Date 10/20/2011
Providing case management services to children and their families per the eligibility requirements identified by contract Services are provided in the home setting, schools, day care or other settings in the community. Work with the firth families, foster care givers, primary care givers, guardian ad-litem and other organizations and service providers functioning within the child welfare system. Work involves assessment, service planning, coordination, monitoring client progress, linking resources, and advocacy on behalf of the client among other responsibilities.
The Salvation Army – Sallie House Assistant Program Manager
Start Date: 9/15/2008 End Date: 9/4/2009
Responsible for the after-hours operations of the residential campus of the Children's Services
Department. This position is for the overseeing of the operations on evening and weekends of the Sallie House, Children's Village, and the independent living pilot project of The Salvation Army. This position oversees a program of childcare within the limits of function and policy established by the Salvation Army, The Department of Children and Families and lead agency for Community-Based Care programs. Supervised all staff providing direct care, ensuring the safe, nurturing care of children.
Scheduling of 24-hour shift work for both facilities.
Sunrise Children's Services
Case Manager/Supervisor
Start Date: 11/20/2006
End Date: 9/15/2008
Maintain a working knowledge of all Sunrise Children's Services programs and services, Kentucky Department of Social Services policies, procedures and points of contact, the other private child care programs and services; coordinate pre-placement interviews and acceptance with agency programs; conduct assessment interviews as needed.; complete and maintain all necessary client information system forms and provide computer input required for intake process; initiate initial assessments and treatment plan; provide case management services to clients during service and for up to one year after services have been discontinued; act as liaison member of treatment team on intake, discharge and ongoing treatment planning; assists clients; competency in non-verbal, oral and written communicates ability to identify define and explain day-to-day problems and solutions; experience in individual, family and group counseling as well as case management; knowledge of diagnostic assessments and clinical intervention requirement; knowledge of procedures and operation of programs; ability and judgment to apply policies and procedures requiring a moderate degree of previous training and experience moderate impact on quality and efficiency of services or operation of agency or revenue/expenses; scheduling of residential staff for shift work; required to make decision on an emergency basis without prior supervisory approval.
EDUCATION
Bachelors of Science
University of Valley Forge
Phoenixville, PA
Associates of Science
Colorado Technical University Colorado Springs, CO
Certified Case Manager
Gulf Coast Community Care
Largo, FL
Teaching Diploma
University of Valley Forge
Phoenixville, PA
Certificate of Instructor of Word Processing
Corporate Computer Training Center
Louisville, KY
Certification of Youth and Child Care
National Association for Residential Youth and Child Care Winchester, VA
Winchester, VA
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