Team Member Customer Service
Resume:
Charline Wood
Customer Service Updated September,,2023
mamawchar.1@gmail
charlinewood37@gmail,com
Cell
● Self-motivated team member, employee, with the ability to meet, exceed, achieve, deadlines and goals.
● Personable,nurturing, and a great conversationalist.
● Able to multitask,handle stressful situations,use critical thinking skills. Work Experience
July,2021- Present September,2023
At Home Childcare
Chars Little Busy Bees
I am a Personable and Caring childcare provider. Effectively involving and providing nurturing and developmentally age appropriate behavior strategies for my young clients. Provide an open-end conversation with their parents. Strive to create a learning environment where a child can not only be allowed to be children,but can facilitate role model behaviors like: washing hands,cleaning up after themselves,learning to feed, hold fork,spoon,cup… 1. Excellent childcare,going above and beyond parents expectations. a. Early Childhood Credentials through schooling.
2. Knowledgeable In early behavior,planning productive play,such as recreational activities,games,puzzles.
3. Communicated daily with children's parents.
4. Established a safe play and learning environment 5. Providing balanced and nutritious meals.
Dec 2020 - Jul 2021
Team Member, Loves Travel Stops
Tonkawa, OK
● Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas
● Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures
● Take and record temperature of food and food storage areas, such as refrigerators and freezers
● Operate cash register, handle money, and give correct change
● Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items
Sep 2019 - May 2020
Cook, Casey's General Store
Tonkawa, OK
● Cook the exact number of items ordered by each customer, working on several different orders simultaneously
● Operate large-volume cooking equipment, such as grills, deep-fat fryers, or griddles
● Maintain sanitation, health, and safety standards in work areas
● Verify that prepared food meets requirements for quality and quantity
● Organizing, Planning, and Prioritizing Work
● Experience with: Cash registers, Food warmers, Grills, Mixers, Pizza ovens, Point of sale POS computer terminals, Point of sale POS software, Restaurant food processors, Touch screen monitors Jul 2018 - Jun 2019
Waitress, Iron Horse
121 west Doolin, OK
● Check to ensure that appropriate changes were made to resolve customers' problems
● Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
● Solicit sales of new or additional services or products
● Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Oct 2009 - Mar 2016
Cna/Trainer, Billings Fairchild Center
Billings, OK
● Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
● Direct patients in simple prescribed exercises or in the use of braces or artificial limbs
● Check patients' pulse, temperature, and respiration
● Judging the Qualities of Things, Services, or People
● Experience with: Microsoft Windows, Microsoft Word, Desktop computers Education
Apr 2019 - Present
Bachelor's Degree, Psychology Teacher Education.
Walden University, Minneapolis, OK
● Establish and enforce rules for behavior and procedures for maintaining order among students
● Adapt teaching methods and instructional materials to meet students’ varying needs and interests
● Maintain accurate and complete student records as required by laws, district policies, and administrative regulations
● Confer with parents or guardians, other teachers, counselors, and administrators to resolve students’ behavioral and academic problems
● Documenting/Recording Information
● Coaching and Developing Others
Mar 2007 - Mar 2008
Vocational Certificate or Credential, Early Childhood Education and Teaching. Northern Oklahoma college, Tonkawa, OK
Licenses and Certifications
May 2008
Certificate of Mastery
Earned in the field of Early Childhood Development. December 2018
Liquor license
Able to sell Alchohol in multiple places.
Awards
Certificate
Certificate of Mastery,awarded from Northern Oklahoma College. Completion of Early Childhood Behavior.
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