Certified Phlebotomy Technician

Melise Fox CPT - Phlebotomy Technician

Liverpool, NY 13088 315-***-**** ad5vmw@r.postjobfree.com PROFESSIONAL SUMMARY

Detail-oriented and highly motivated individual seeking a Phlebotomist position to launch a rewarding career in healthcare. Recently certified in phlebotomy, with a strong commitment to precision and patient care. Eager to apply theoretical knowledge and gain hands-on experience while contributing to a healthcare team. Possess excellent communication and interpersonal skills, dedicated to creating a positive patient experience while adhering to the highest standards of safety and confidentiality. Seeking an opportunity to learn and grow in a dynamic healthcare environment and make a meaningful contribution to the well-being of patients.

PROFESSIONAL SKILLS

● Recognize the importance of infection control and safety compliance with diagnostic testing

● Identify proper organization and utilization of specimen collection equipment and supplies

● Understand blood and non-blood collection, handling, transport, and processing

● Knowledge of medical terminology, disease processes, anatomy, and physiology

● Understand the responsibilities of patient care and monitoring, safety, and compliance

● Appreciate the role of HIPAA, OSHA, COLA, and CLIA-waived testing

● Collect blood and non-blood specimens for testing and analysis in a clinical laboratory

● Effectively communicate with patients, doctors, and medical staff efficiently and understand the importance of bedside manner

● Verify patients’ identity to ensure proper labeling of specimens and entry of information into a database

● Assemble and maintain equipment such as needles and specimen containers

● Exercise emotional intelligence, self-management, and interpersonal skills

● Enhance the patient care experience with successful interactions and patient satisfaction

● Maintain solution-oriented conversations, manage conflict and build self-confidence EDUCATION

MedCerts Livonia, MI November 2023-February 2024 Phlebotomy Technician Program: NHA - CPT Certified Onondaga Community College Syracuse, NY Expected Dec 2024 Pursuing Associates of Arts Degree in Math and Science PROFESSIONAL EXPERIENCE

Kinney Drugs Baldwinsville, NY Jul 2021 – February 2024 Pharmacy Clerk

● Greet customers and assist them with inquiries, prescription pickups, and over-the-counter product recommendations

● Assist in processing and filling prescritption orders accurately under the supervision of licenses pharmacists

● Utilize pharmacy computer system to input and retrieve prescription information

● Verify insurance information, ensuring accuracy and compliance with insurance requirements

● Communicate with insurance providers, and physicians to address any issues or discrepancies Antonios Liverpool, NY Jun 2020 – May 2023

Cashier Waitress

● Accurately process customer orders, handling cash and electronic payments using the point-of-sale (POS) system

● Provide excellent customer service by greeting customers, answering inquiries, and offering assistance as needed

● Served meals and beverages promptly and professionally, following proper etiquette

● Maintained a clean and sanitary environment according to public health guidelines and protocols VOLUNTEER EXPERIENCE

PetSmart CNY Cat Coalition Syracuse, NY May 2021 – Nov 2021 Volunteer

● Provided compassionate care and companionship to cats awaiting adoption

● Cared for them by feeding, playing with and maintaining a clean environment

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