Customer Service Assistant Director
Resume:
Jazmine Collins
Tulsa, OK *****
ad5vm7@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Director
Dunamis Generation Childcare Center - Tulsa, OK
December 2023 to May 2024
Developing and implementing departmental plans and goals, overseeing daily operations, and ensuring compliance with regulations. I undertake staffing responsibilities, assist in budgeting and expense monitoring, and maintain event scheduling.
Assistant Director
KinderCare Learning Centers - Tulsa, OK
March 2021 to January 2023
Assisting in developing and implementing plans and goals for the department. Working with the director to coordinate and supervise daily operations. Ensuring compliance with regulations and internal policies. Director of Operations
Triad Auto Sales - Tulsa, OK
February 2015 to December 2020
Assisted clients, Created customer appointments & Maintained up-to-date knowledge of customer accounts. I Confirmed payments, refunds, etc., and Resolved payment and order disputes. Processed mail & Processed deposits daily;
Teacher Assistant
Tulsa Public Schools - Tulsa, OK
August 2018 to November 2020
Responsible for helping children who need extra support to complete tasks, helping teachers plan learning activities and complete records & supporting teachers in managing class behavior. Supervising group activities & clearing away materials and equipment after lessons. Teacher
KinderCare Learning Centers - Tulsa, OK
January 2013 to June 2016
Responsible for ensuring that all classroom and play areas were kept clean and safe. Completed all required documentation and prepared progress reports. Participating in periodic meetings with parents
& Adhering to all safety and sanitation guidelines. Responsible for creating an inclusive classroom environment.
Education
Bachelor's degree in Major-Human Relations. Minor-Criminal Justice Colorado Technical University-Online - Tulsa, OK
February 2022 to Present
Diploma in ECE in Child
Community Care College - Tulsa, OK
August 2019 to May 2020
A.O.S. in Business Management
Community Care College - Tulsa, OK
August 2018 to May 2019
High school diploma
Bartlesville High School - Bartlesville, OK
August 2006 to May 2009
Skills
• Customer Service
• CSR
• Call Center
• Childcare
• Early Childhood Education
• Telecommunication
• Classroom Management
• Teaching
• Childcare
• Classroom Management
• Early Childhood Education
• Special Education
• Teaching
• Telecommunication
• Toddler Care
• Organizational Skills
• Babysitting
• Infant Care
• Curriculum Development
• Special Needs
• Experience with Children
• Writing Skills
• Experience Working With Students
• Administrative Experience
• Behavior Management
• Classroom Experience
• Developmental Disabilities Experience
• Motivational interviewing
• Customer support
• Microsoft Excel
• Autism Experience
• Conflict Management
• Intake
• Compliance management
• Time Management
• writes clearly & concisely; listens attentively; openly expresses ideas, negotiates & resolves differences; provides & ask for feedback; offers solutions; cooperates & works well with others.
• Sales
• Negotiation
• Windows
• Google Docs
• Typing
• Clerical experience
• Cash handling
• Customer service
• Management
• Crisis Intervention
• Property Management
• Communication skills
• Supervising experience
• Microsoft Outlook
• Microsoft Office
• Individual / Group Counseling
• Childcare
• Preschool experience
• Teaching
• Early childhood education
• Classroom experience
• Classroom management
• Experience working with students
• Google Docs
• Supervising experience
• Leadership
• Customer service
• Conflict management
• Clerical experience
• Typing
• Team management
• Windows
• Project management
• Front desk
• Telecommunication
• Presentation skills
• Care plans
• Microsoft Office
• Office experience
• Administrative experience
• Communication skills
• Cash handling
• Compliance management
• Special education
• Recruiting
• Budgeting
• Curriculum development
Certifications and Licenses
Driver's License
Directors Credential -Bronze
March 2024 to March 2025
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